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Contact us

Questions, corrections, privacy requests, or partnership enquiries — here’s how to reach us.

General enquiries

For questions about the site, corrections to a guide, feedback, or partnership enquiries, email [email protected]. We aim to respond within a few business days.

Privacy requests

For questions about your personal information or to make a request under privacy law, email [email protected]. See our privacy policy for details on what we collect and your rights.

What to include

To help us respond quickly, please tell us clearly what you need. If you’re reporting an error in a guide, a link to the page and a short description of the issue is ideal. If you’re making a privacy request, describe the information or action you’re asking about.

What we can’t help with

We often receive requests to “look up” a vehicle’s owner from a licence plate or VIN. We can’t do this, and no legal public service in Alberta can — plate and registration data are privacy-protected and available only to authorised parties. If you’re trying to research a vehicle before buying, start with a free VIN check instead, and see our guidance on why plate lookups don’t work that way.