Vehicle report
2017 Audi Q7
Free recalls, owner complaints, and NHTSA safety ratings for the 2017 Audi Q7, plus how to check this specific vehicle before you buy.
The 2017 Audi Q7 has 7 NHTSA recalls on record and 15 owner complaints filed with NHTSA. Its overall NHTSA crash-test rating is not rated. Below is the full breakdown, plus how to check this specific vehicle by VIN before you buy in Alberta.
7
Open recalls
15
Complaints
Not Rated
Overall safety
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2017 Audi Q7 recalls (7)
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Remedy: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
SEATS:MID/REAR ASSEMBLY
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Remedy: Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.
SEAT BELTS:PRETENSIONER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
STEERING:ELECTRIC POWER ASSIST SYSTEM
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
Remedy: Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.
ELECTRICAL SYSTEM:SOFTWARE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Remedy: Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
STEERING
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
2017 Audi Q7 safety ratings
Not Rated
Overall
Not Rated
Front
Not Rated
Side
Not Rated
Rollover
Source: NHTSA NCAP ratings.
2017 Audi Q7 owner complaints (15)
- ENGINE
The 2017 Audi Q7 Prestige was purchased on November 7,2016. Since the purchase, all service was provided by one or the other of two Audi dealerships. During this period, the Audi recommended 10K, 20K,30K, 40K, 50K, 60K, 70K, and 80K mile services had all been performed. In the almost ten years that I owned the car, the oil and oil filter were changed 11 times at one or the other of the two dealerships. The mileage interval between oil changes was 6,383 miles on average with a maximum interval on 8,177 miles; the time interval between oil changes was 320 days on average with a maximum of 399 days. The engine oil cooler valve had shorted out internally and was replaced in April 2025 at 58,225 miles. By the end of August 2026, the car had travelled 71,375 miles. From 60,000 miles on, oil consumption has gradually increased to alarming levels:1-quart every 700 miles. On August 22, while driving at highway speed on the Pennsylvania turnpike near Pittsburgh, I experienced a sudden loss of power, rapid deceleration, rough running of the engine, and a “Drive System Malfunction “indicator. Fortunately, I was able to slow the vehicle and safely move off the highway. The car was towed ($396) to an Audi dealership. The technician reported that the diagnostic scan showed a misfire code for cylinder #2; and, upon inspection, the #2 spark plug was found to be excessively oil-fouled. When the technician swapped the coils and spark plugs from cylinders #2 and #3, the misfire remained on cylinder #2. A compression test on cylinder #2 showed 120 psi – below normal, but not low enough by itself to definitively condemn the engine. The cost for this analysis was $500. I declined to invest in further teardown of the engine. Audi purchased the vehicle for $4,000. My experience appears similar to others with the 2017 Audi Q7 with the 3.0 engine. Exceptionally poor engineering and total lack of customer care!
- POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
My 2017 Audi Q7 with the 3.0T engine has experienced repeated engine/ignition system failures. The vehicle displays a "System Malfunction" warning light accompanied by shaking and stalling. This same malfunction has occurred at least 3 separate times over the past few years. Each time, a repair shop diagnosed and replaced faulty ignition coils, and the vehicle ran normally for a period of time before the identical malfunction returned. The vehicle is currently inoperable due to the most recent occurrence. This creates a safety risk because the stalling and shaking can occur while driving, with no clear warning beyond the malfunction light appearing at the same time as the symptoms begin. A stall or loss of power while in motion, especially in traffic or on a highway, could lead to a collision. The problem has been confirmed and repaired multiple times by an independent European auto repair specialist, who stated this is a known, recurring issue with this engine/model. The vehicle has not yet been inspected by the manufacturer directly. Separately, the vehicle has also developed excessive oil consumption, requiring approximately 2 gallons of oil added roughly every 6 weeks, with the frequency increasing over the last 2 months. I am uncertain whether the oil consumption and the recurring coil/ignition failures share a common root cause, but both issues are ongoing and unresolved. The vehicle and its components are available for inspection upon request.
- EXTERIOR LIGHTING
On my 2017 Audi Q7 with 93169 miles, I am getting the error message along with a warning lamp that states: "Front right side marker light defective." The light actually works however I am getting this message. If the light were to actually go out it would affect the safety of my vehicle. I hear this is a common issue with the 2017 Audi Q7s and is very costly to fix at the dealer because the entire headlight assembly is usually replaced by the dealer. My vehicle is available for inspection if needed.
- EXTERIOR LIGHTING
Defective side‑marker LED inside sealed headlight assembly Component: Exterior Lighting / Headlights Make/Model/Year: 2017 Audi Q7 prestige Issue: Defective side‑marker LED inside sealed headlight assembly Complaint: The side‑marker LED inside the headlight assembly on my 2017 Audi Q7 has failed due to an internal LED driver defect. The LED module is sealed and non‑serviceable, so the entire headlight assembly must be replaced at a cost of $2,000–$5,000. The vehicle displays a “Side Marker Light Defective” warning even though the LED is still illuminated, indicating reduced output that triggers the fault. This failure reduces nighttime visibility and creates a safety hazard. This is a widespread issue reported by many Audi Q7 owners. Audi designed the LED module as a non‑replaceable component, leaving full headlight replacement as the only repair option. This is a design flaw that forces an extremely expensive repair for a basic safety function. I am requesting that NHTSA investigate this lighting defect.
- EXTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM
Front right Marker light defect alert keeps pooping up and sounding an audible alarm while I am driving even through the marker light is working perfectly. Drive train alert comes on after I add oil and the vehicle starts hesitating while I accelerate.I just got a tune up which included new spark plus and a new coils. Problem came back even after the tune up within 3000 miles. Excessive oil loss. I constantly have to add a quart of oil even after I just got an oil change and tune up. Seeing oil in the cover shield that covers the entire engine. Seems like the oil is blowing out of the cap area where you add in oil. These problems are very costly for a vehicle that I ordinary love. Please advise what can be done because I can not pay for any more repairs out of pocket. There is only 80,100 mile on the vehicle.
- SUSPENSION
As per the Audi dealership inspection: Driver's-side rear coil spring is broken (also noted that the passenger-side spring is "swollen" and will need to be replaced). Appears to be a known issue; many complaints can be found online for the exact same issue (google 2017 Audi Q7 rear broken spring). The NHTSA issued a recall for a similar issue within the VW/Audi group for the VW Atlas (a similar vehicle in the Audi/VW motor group). [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- EXTERIOR LIGHTING
I have gotten a notice that my "front left side marker light defective"
- EXTERIOR LIGHTING
Warning light for right side marker light comes on. Light seems to be working, but warning comes on. Cost to repair is thousands of dollars. It is a well known complaint of this car.
- EXTERIOR LIGHTING
The console is reporting: "Front left side marker light is defective. See owner's manual". This is a lighting problem that Audi seems to have covered by a previous recall but this VIN was not included in said recall: Campaign 97CB/NHTSA #16V642000. I have had this defection confirmed by my local service center.
- EXTERIOR LIGHTING
Warning message on dashboard regarding right side marker light defective. This warning only occurs after sundown when the daylight sensor has engaged. Confirmed by Audi dealer service on 3/12/2026. Dealer reports this is due to a problem with a LED light inside the headlamp component. Dealer denies coverage for the repair under my active extended warranty. Dealer states an approximate 5,000 repair, at my expense, to replace the entire right headlamp assembly is the sole remedy. It appears the failed component may fall under the scope of safety recall, Audi 97CB (found on your website at: NHTSA ID 16V642-5761.pdf) but my VIN number is not specifically included within the recall. As this appears to be the same or directly related issue, perhaps the recall affects a greater amount of vehicles beyond the initially declared VIN number. My safety concern is that any problem with nighttime lighting is a deadly serious matter.
- ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Getting error message that the "Front Left Side Marker Light Defective". The light appears to be operational. Service shop looked to read the errors with ODB2 and both light modules (left and right) are not communicating any info. In same time the warning in dashboard is continuous and can impede gauges visibility during night. Audible warning noise can also activate at random times. Searched for this issue and Audi recalled some models for electrical software issue but many users outside the current recall report this same issue. Please expand the VIN numbers for the recall action for safety.
- SUSPENSION
The rear passenger and driver side coil springs failed along with the bottom rubber seats. Both springs were broken/cracked and had slide off the rubber seats.
- EXTERIOR LIGHTING
Side marker light malfunction warning while light is working properly. There was previously a recall campaign for this issue on this model but the vin number was not included.
- ELECTRICAL SYSTEM,EXTERIOR LIGHTING
I am having issues with my vehicle ( Audi 2017 Q7)that matches Audi Recall 97CB NHTSA campaign Number 16V642000 regarding the side marker light software malfunction. While my VIN is not currently showing as open on a Recall my vehicle is experiencing the marker lights failure. My vehicles MFD date is 05/16 which is in the dates of the recall 97CB but is for some reason excluded from the recall. I have had the vehicle at the Audi dealer to check on the problem. They have had the vehicle two different times totaling 15 hours and are unable to find a problem.They refuse to provide the recall remedy because my VIN is not currently flagged. my Vin is [XXX] . I am requesting my VIN be added to the 97CB NHTSA# 16V64200 My case # with Audi is XXX Rep is Susan . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- POWER TRAIN
The contact owns a 2017 Audi Q7. The contact stated that while driving approximately 65 MPH, the contact became aware of an abnormal odor. The vehicle started shaking, and the drive train malfunction indicator was displayed. The contact pulled over to the side of the road, and the vehicle was towed to an independent mechanic, where it was diagnosed and determined that the exhaust valve had burned a hole through cylinder #1 due to a misfire. The contact notified the dealer, but assistance was declined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.
Checking a used Audi Q7 before you buy
The recall, complaint, and safety data above describes the 2017 Q7 in general. To know the condition and history of the specific vehicle you're looking at, check it by VIN. A VIN check shows whether this particular Q7's recalls are still outstanding, and a full history report adds accident, title, and ownership records the data above can't show.
Before you buy a 2017 Audi Q7 in Alberta:
- Run a free VIN check on the exact vehicle for its own recalls and safety data.
- Run an Alberta Personal Property Registry lien search so you don't inherit debt.
- Get an independent pre-purchase inspection.
- If it's a dealer, confirm their AMVIC licence.
See other model years of the Audi Q7, or browse more Audi models.
2017 Audi Q7 — questions and answers
Does the 2017 Audi Q7 have any recalls?+
Our check found 7 NHTSA recalls associated with the 2017 Audi Q7. Check the specific vehicle by VIN to see which remain outstanding, since some may already have been repaired. Recall repairs are free at a franchised dealer.
How many complaints does the 2017 Audi Q7 have?+
NHTSA lists 15 owner complaints for the 2017 Audi Q7 in our results. Complaints are problems reported by owners and don't always lead to a recall, but a pattern of similar complaints is worth weighing before you buy.
Is the 2017 Audi Q7 safe?+
The 2017 Audi Q7 has an overall NHTSA crash-test rating of not rated. Review the front-crash, side-crash, and rollover ratings above, and pair safety ratings with a mechanical inspection of the specific vehicle.
How do I check a 2017 Audi Q7 VIN?+
Enter the vehicle's 17-character VIN into our free VIN check to see recalls, complaints, and safety ratings for that exact vehicle, then run an Alberta Personal Property Registry (PPR) lien search before you pay.
Are recall repairs on a Audi free?+
Yes. Safety recall repairs are performed at no cost by a franchised Audi dealer, even for a used vehicle and even if you're not the original owner. Confirm the required parts are in stock before relying on the fix.
Get the full vehicle history report
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