2020 Chevrolet Traverse

2020 Chevrolet Traverse recalls (8)

• TIRES

  General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

  Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

• POWER TRAIN:AUTOMATIC TRANSMISSION

  Braun Corporation (Braun) is recalling certain 2020-2021 Chevrolet Traverse wheelchair accessible vehicles with Power In-floor Ramp conversion. The screw and clip that hold the inner wheel-well plastic shroud in place may chafe against the transmission case, possibly resulting in a transmission fluid leak.

  Remedy: Dealers will replace the screw and clip, and inspect for signs of contact with the transmission, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Braun customer service at 1-800-488-0359.

• FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

  General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.

  Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.

• TIRES

  General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.

  Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.

• AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

  General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

  Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.

• POWER TRAIN:AUTOMATIC TRANSMISSION

  General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

  Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

• STRUCTURE:FRAME AND MEMBERS

  General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.

  Remedy: GM will notify owners, and dealers will inspect and, as necessary, replace the vehicle, free of charge. The recall began October 4, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is N192268310.

• AIR BAGS:SIDE/WINDOW:CURTAIN

  General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.

  Remedy: Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212352140.

2020 Chevrolet Traverse safety ratings

Source: NHTSA NCAP ratings.

2020 Chevrolet Traverse owner complaints (15)

• UNKNOWN OR OTHER

  I am filing a complaint regarding a persistent safety defect widely known as the "Shift to Park" issue. For over a year, my 2020 Chevrolet Traverse, VIN [XXX] has repeatedly displayed a "Shift to Park" warning message on the instrument cluster when the vehicle is placed in Park and the engine shutoff button is pressed. This occurs multiple times weekly. Despite the vehicle physically being in Park, the internal shifter sensor fails to recognize the gear position. This defect prevents the vehicle from shutting down properly, leaving the electrical system active and causing severe battery drain. Furthermore, because the vehicle does not recognize it is in Park, it creates a roll away risk if the driver exits assuming the vehicle is fully secured. General Motors is aware of this widespread component failure across this vehicle platform but refuses to issue a safety recall or cover the repair costs out of warranty. This is a systemic manufacturing defect that presents a clear financial and safety hazard to consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• ENGINE

  Bracket on the exhaust pipes just before the flex pipes broke free and there is now a hole in the pipe.

• UNKNOWN OR OTHER

  I made an error and incorrectly submitted an issue under the wrong vehicle, with NHTSA Safety Issue ID 11759404. This is the same submission under the correct vehicle and VIN. Issue ID 11759404 can be merged here or canceled.

• ENGINE AND ENGINE COOLING

  The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The contact stated that over time the sound became louder. The vehicle was taken to the dealer, where it was diagnosed with a cracked front exhaust pipe and battery failure. The contact was informed that the front exhaust pipe and battery needed to be replaced. The vehicle was repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 84,701.

• ENGINE AND ENGINE COOLING

  The contact owns a 2020 Chevrolet Traverse. The contact stated that while operating the vehicle, there was a loud sound coming from the exhaust pipes, and the vehicle failed to properly accelerate, with exhaust fumes inside the vehicle. The vehicle was taken to the local dealer, who diagnosed that the exhaust mounting bracket had failed, causing the exhaust pipes to separate and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not covered under a manufacturer-extended coverage that was associated with the failure. The failure mileage was 50,000.

• ENGINE

  Loses oil between oil changes. No visible signs of leaks or odor of burning oil.

• POWER TRAIN,ENGINE

  The contact owns a 2020 Chevrolet Traverse. The contact stated that the transmission was slipping and there was a delay while the transmission was shifting gears. The vehicle was sputtering and jerking while driving. While turning out of a driveway and driving approximately 5 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the residence. The local dealer was contacted and informed that there was no recall on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted but referred the owner back to the local dealer for assistance. There was no additional assistance provided. The failure mileage was approximately 150,970.

• POWER TRAIN

  I own a 2020 Chevy Traverse with currently 16,000 miles. I am currently dealing with a know shudder issue that has returned. I have already taken the vehicle under warranty to the dealership where the transmission was replaced on 6/29/2022 at 4919 miles for “catastrophic failure” where the fluids were dark, burnt, and several burnt up clutches. Then the torque converter was replaced separately on 9/20/2022 at 8106 miles for engine shudder. Took the vehicle again in on 7/21/26 for shudder returning at 16,450k miles where diagnostic shows dark, burnt fluid, with metal debri. Repair recommendations are to flush again and if not fixed to again replace the torque converter. There are no open recalls on my vehicle when there should. There is the most recent bulletin, Bulletin No.: 23-NA-072 dated May 2023 that covers the 2020 Chevy Traverse for TCC Shudder: (Typically seen on 4th-5th Upshift as ISS Oscillation) which is referenced on my last car diagnostic report. This car is basically brand new and should never have needed a brand new transmission, torque converter replacement and still having shudder problems. These vehicles need to be recalled for their power train.

• POWER TRAIN

  The contact owns a 2020 Chevrolet Traverse. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth and then shifted into park(P) before the proper gear was recognized. The vehicle was taken to the dealer, who replaced the gear shifter. The manufacturer was made aware of the failure. The failure mileage was 26,818.

• SEAT BELTS,FUEL/PROPULSION SYSTEM

  There is a well known exhaust issue with the catalytic converter and the separating manifold and no recall has been issue yet. It causes the vehicle to lose pressure and shuts off in the middle of traffic. The seat belt secure locks are malfunctioning and could cause loss of life in the event of an accident.

• ENGINE

  GM published bulletin PIP5681A on 10/05/20 regarding defective welds on the exhaust brackets near the catalytic converter. I had the same exact weld failure and GM is not honoring the warranty coverage, even though their bulletin said that all 2020 Traverse SUVs were included.

• UNKNOWN OR OTHER

  The welds that hold the catalytic converter and exhaust pipe together have pinhole leaks. The hose that connects to the exhaust system is also failing. This has been confirmed by the Chevy dealership we took it too. No warning lights were triggered. We heard a rattling noise after having a prior hose replaced. One week later we were back at the same dealership. At this appointment they discovered the pinhole leaks and confirmed there are pinhole leaks while revving the engine to 1,000 RPMs. We requested GM pay to fix the issue and they have refused. Our safety is at risk because no sensors were triggered and we could smell exhaust fumes in the vehicle while using the air conditioning. This is not the first issue we had with this vehicle. Prior to this the whole car died while my wife was driving it with our 2 kids in the car with her. She had no steering or braking.

• POWER TRAIN

  I own a 2020 Chevy Traverse with currently 16,000 miles. I am currently dealing with a know shudder issue that has returned. I have already taken the vehicle under warranty to the dealership where the transmission was replaced on 6/29/2022 at 4919 miles then the torque converter was replaced separately on 9/20/2022 at 8106 miles for engine shudder. This vehicle is practically brand new. I reached out to GM with no help other than to pay to have it diagnosed again at the dealership. There are no open recalls on my vehicle when there should. There is the most recent bulletin, Bulletin No.: 23-NA-072 dated May 2023 that covers the 2020 Chevy Traverse for TCC Shudder: (Typically seen on 4th-5th Upshift as ISS Oscillation) This car is brand new and should never have needed a brand new transmission, torque converter replacement and still having the exact same problems as before.

• UNKNOWN OR OTHER

  Getting error message on and off last several weeks - "Shift into park" which does not allow the ignition to be turned off!! The only way to resolve this issue is to jiggle the gear shift or restart the car, changing gears and trying again. Sometimes it works on the second or third try! Frustrating!!! What is it doing to the shift assembly? Have called local dealer they will diagnose and repair at my cost! In the neighborhood of $250.00 for diagnostic, which will be applied to the total repair costs. No idea what that bill will be. General Motors just advises if it needs repair save my receipts in the event of recall for reimbursement. The car only has 21,600 miles!! I have seen other complaints on line and there are videos on You Tube on how to repair this issue, obviously I'm not the only one this is happening to. The gear shift boot and console have to be removed to repair. If the above actions do not work, how do you shut the ignition off??? Just let the car run until it's out of gas??? Not what I would classify as safe! General Motors should be taking steps to rectify this problem immediately but since they have not had "enough" complaints to warrant investigating further they are sitting idly by! HELP!

• ENGINE

  This is a know issue on 2021 models. The exhaust bracket is breaking away from the muffler/catalytic converter. The weld is breaking causing the exhaust to break away and both pipes must be replaced resulting in a 1500 repair. Why if it bad in later years is there no maintenance bulletin or mandatory fix for the 2020 models? It was repaired and fixed by McClusky Chevrolet in Cincinnati OH.