2023 Ford Explorer

2023 Ford Explorer recalls (15)

• BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

  Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

• POWER TRAIN:AUTOMATIC TRANSMISSION

  Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."

  Remedy: Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S06.

• BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

  Remedy: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

• ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

  Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with 2.3L GTDI engines. The turbocharger oil supply line may be damaged, which can result in an oil leak inside the engine compartment.

  Remedy: Owners are advised to park and shut off the engine as soon as possible if they see an oil pressure warning light or smoke coming from the engine compartment. Dealers will replace the turbo oil supply line assembly, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S50.

• BACK OVER PREVENTION:DISPLAY FUNCTION

  Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Remedy: Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.

• SUSPENSION:FRONT:MACPHERSON STRUT

  Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.

  Remedy: Dealers will inspect the fasteners, and tighten or install them as necessary, free of charge. Owner notification letters were mailed March 08, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S04.

• EQUIPMENT:OTHER:LABELS

  Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

• BACK OVER PREVENTION:SOFTWARE

  Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

  Remedy: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.

• SEATS:MID/REAR ASSEMBLY

  Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

  Remedy: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

• BACK OVER PREVENTION:SOFTWARE

  Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

  Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

• FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

  Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

  Remedy: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.

• EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

  Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

  Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

• BACK OVER PREVENTION:SOFTWARE

  Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

• SEAT BELTS

  Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

  Remedy: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

• SEATS:MID/REAR ASSEMBLY

  Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

  Remedy: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

2023 Ford Explorer safety ratings

Source: NHTSA NCAP ratings.

2023 Ford Explorer owner complaints (15)

• UNKNOWN OR OTHER

  The exhaust pipe that connects a catalytic converter to the muffler broke and was dragging on the highway. It was during rish hour and was no safe place for me to pull over and within just a few miles, the other side of it broke off and the whole pipe between the catalytic converter and muffler fell into traffic behind me. Apparently this has been an issue with 2020-2022 model years but It needs to be extended further into atleast the 2023 model year since that is what I have.

• VISIBILITY/WIPER

  The panoramic sunshade on our 2023 Ford Explorer bunches up and dips down into the rear passenger compartment when being retracted, obstructing rear visibility when using the rear view mirror or looking over your shoulder.

• STRUCTURE

  The paint is starting to bubble and flake off from inside the vehichle doors by the seam where corrosion under the paint has started. I have looked at multiple complaints from other explorer owners and this is a common issue that ford does not want to fix. There sheet metal is contaminated with “white oxidized rust underneath the paint causing the bubbling and paint letting go resulting in further rust.

• UNKNOWN OR OTHER

  I am submitting this complaint regarding my 2023 Ford Explorer ST and my inability to obtain the remedy for NHTSA Campaign 26V123 / Ford Recall 26C11, involving a rearview-camera/SYNC display condition that may reduce rear visibility and increase crash risk. RCAK-26V123-1258 2.pdf Kendall Ford of Anchorage has notified me in writing that it will no longer perform any work on my vehicle, including recalls. Kendall states recalls require a Ford-authorized facility and identifies Seekins Ford in Fairbanks as the closest non-Kendall Ford dealer. I contacted Ford for assistance. A Ford representative acknowledged Kendall’s refusal in a voicemail and stated, “The only thing that we can do in this instance is have you go to another dealership,” directing me elsewhere for the recall. However, Ford’s current 26C11 instructions identify Mobile Repair and Pickup & Delivery as available and specifically state, “Arrange for a mobile repair at the owner’s location.” I am not refusing the recall or requesting that Kendall perform it. I am requesting that Ford arrange a qualified Ford-authorized mobile repair rather than requiring me to travel hundreds of miles to Fairbanks. I respectfully request that NHTSA review Ford’s handling of my recall access and assist in ensuring I have a safe, practical means of obtaining the remedy. Supporting documentation: Kendall’s written correspondence, Ford’s voicemail acknowledging the refusal, and Ford’s current 26C11 instructions.

• LANE DEPARTURE

  The light for the right hand mirror blind spot warning came loose within the mirror housing. The light still works and activates when a vehicle is in the blind spot, but the light has fallen to the bottom of the mirror housing and is barely visible (a yellow glow at night).

• SUSPENSION,EXTERIOR LIGHTING

  Faint popping and knocking sound coming from front suspension, LOUD clunk coming from rear suspension when going over bumps. Both seem to cause vehicle to be floaty while driving. Also headlights sometime flicker while driving with switch in auto position and sometimes will not shut off after exiting vehicle ( have to turn switch to off position and then back to auto to resolve ) Vehicle has approximately 21k miles on it but off warranty due to time. Will be bringing into local repair shop soon.

• FORWARD COLLISION AVOIDANCE

  The contact owns a 2023 Ford Explorer. The contact stated that while driving from Pennsylvania to Ohio through the Pennsylvania Turnpike, the adaptive cruise control system was not functioning. The "Adaptive Cruise Control Is Not Available" warning message was displayed on the instrument panel. No warning lights illuminated. A dealer was made aware of the failure but informed the contact that adaptive cruise control was inoperable on certain highways. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 22,000.

• POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  Vehicle: 2023 Ford Explorer ST VIN: [XXX] I am reporting ongoing safety-related powertrain and drivability defects that continue despite numerous repair attempts, including complete engine and transmission replacement. Since approximately June 2025, my vehicle has experienced delayed acceleration, hesitation, erratic RPM behavior, harsh shifting, loss of power, and intermittent warning lights. The vehicle has also stalled, jerked during acceleration, and exhibited transmission shuddering and lurching. The problems have been repeatedly reproduced, documented, inspected, and repaired by Kendall Ford of Anchorage, Alaska, the sole servicing Ford dealership involved. Repairs have included replacement of fuel injectors, cylinder heads, a complete engine assembly, and a complete transmission assembly. Despite these repairs, the safety concerns remain. Current symptoms include: • 1-4 second delay in throttle response. • Vehicle may fail to accelerate below approximately 30 mph. • Engine RPM rises significantly without proportional vehicle acceleration. • Erratic shifting, surging, and harsh jolts. • Intermittent check engine lights, FordPass alerts, and electrical warnings. These conditions create a significant safety risk because the vehicle may fail to accelerate when entering the highway, merging into traffic, crossing traffic, making left turns, or avoiding hazards. The delayed throttle response and sudden acceleration after the delay increase the risk of a crash. Attached service records document stalling, misfires, loss of propulsion concerns, and repeated powertrain failures requiring replacement of both the engine and transmission, yet the drivability concerns continue. I believe this may involve a defect in the powertrain, transmission controls, engine management system, electronic throttle control system, or related vehicle control modules. I respectfully request that NHTSA investigate these recurring safety-related defects. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• ELECTRICAL SYSTEM

  The contact owned a 2023 Ford Explorer. When the contact’s husband activated the air conditioning system after the vehicle had been parked for several hours, a fire started underneath the console inside the vehicle. The driver pulled over to the side of the road, where onlookers assisted with extinguishing the fire with a fire extinguisher. The contact’s husband received burns on his fingers. Medical attention was not needed. The Fire Department was not contacted. The vehicle was towed to the dealer to be inspected; however, the cause of the failure was not determined. The vehicle was deemed a total loss. The contact was provided with photos of the vehicle and became aware that the wiring was burned. The manufacturer was not made aware of the issue. The failure mileage was approximately 61,000.

• SUSPENSION

  Premature leaking and failure on rear shocks absorbers. Premature failure could lead to handling issues and interference with driver assist handling, action control etc. Some say this is a know issue but not one that has prompted a recall

• UNKNOWN OR OTHER

  The chrome/ brushed finish peeling along the top of the center console, resulting in sharp edges. The vehicle is just outside of bumper to bumper warranty and the fix is out of pocket. Vehicle current has 55k miles on it, and bubbling down both sides of the laminated trim.

• SUSPENSION

  The rear subframe bushing is torn, resulting in the rear of the vehicle to sway side to side when traveling down the road at highway speeds, making it difficult to maintain lanes. Bushings are not covered by the 60k power train warranty, and resulting in a 2-3,000 dollar repair due to subframe in rear of vehicle needing dropped and bushing pressed out or entire subframe to be replaced.

• FORWARD COLLISION AVOIDANCE

  Precollision assist warnings on in the car saying system unavailable. Took to the dealer and showed me the sensor for this was broken and my cost would be 1800 to repair. My vehicle only has 16000 miles on it and is covered by an extended warranty and 3 year BTB warranty. Dealer claims the sensor was hit by an external force so it wasn't covered. I said we have hit nothing and my vehicle shows no damage. Internet says these can fail by bumper collision or hitting a pot hole. I think it is a vehicle safety issue that you don't design something that can withstand hitting a bump or pot hole or why wouldn't you give clearance for the bumper to flex. Ford can't tell me what happened to the sensor and to me that is a safety issue. I spoke with the service advisor and went up to service manager and called Ford customer care and they refuse to do anything about it.

• UNKNOWN OR OTHER

  Vehicle: 2023 Ford Explorer Recall Number 25S49 (NHTSA:25V315) I am filing this complaint regarding a failed recall remedy & my Ford dealership's refusal to re-repair my vehicle. The recall remedy was previously performed at an authorized Ford dealership. The defect has since recurred, my infotainment screen is completely black & non-functional at all times, leaving me with no rear-view camera visibility when reversing, which is an ongoing safety hazard. When I returned to the dealership they refused to perform a second repair under the recall. Dealer records confirm the original repair was completed. I am requesting the NHTSA document this complaint, investigate the failed remedy & require Ford to provide a durable fix for vehicles where the recall repair did not hold.

• AIR BAGS

  The contact owns a 2023 Ford Explorer. The contact stated that while her boyfriend was driving at 40 MPH, another vehicle did not stop at a stop sign and crashed into the front passenger side of the vehicle. All of the air bags deployed. The contact's boyfriend suffered bruising to the wrist and left upper arm and redness on the right hand. The front passenger-side curtain air bag caused the contact second-degree chemical burn on the right side of the stomach when it burned through two layers of clothing. The contact also suffered from a sprained left foot and left hand and lacerations from the shoulders and elbows from the air bag deployment. The contact and her boyfriend were transported to the hospital via ambulance and received medical attention. A police report was filed. The vehicle was towed to the tow yard but was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.