Vehicle report
2020 Honda CR-V
Free recalls, owner complaints, and NHTSA safety ratings for the 2020 Honda CR-V, plus how to check this specific vehicle before you buy.
The 2020 Honda CR-V has 7 NHTSA recalls on record and 15 owner complaints filed with NHTSA. Its overall NHTSA crash-test rating is 5 out of 5. Below is the full breakdown, plus how to check this specific vehicle by VIN before you buy in Alberta.
7
Open recalls
15
Complaints
5
Overall safety
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2020 Honda CR-V recalls (7)
STRUCTURE:FRAME AND MEMBERS
Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly manufactured and may loosen, allowing the rear subframe to separate.
Remedy: Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R6M.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V vehicles. The clip for the absorber inside the fuel tank was not secured properly and may detach, which can cause an inaccurate fuel gauge reading.
Remedy: Dealers will replace the fuel tank, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is RCB.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Remedy: Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
EQUIPMENT:OTHER:LABELS
Honda (American Honda Motor Co.) is recalling certain 2017, 2020, and 2022 CR-V vehicles. The certification label on the driver's side door states incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Remedy: Dealers will install a new corrected label, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is CF7.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
2020 Honda CR-V safety ratings
5
Overall
5
Front
5
Side
4
Rollover
Source: NHTSA NCAP ratings.
2020 Honda CR-V owner complaints (15)
- STEERING
This appears to be the exact same problem as the Recall Campaign 24V744000 that applies to other model years of the same Honda CR-V. The steering rack for my car had to be replaced due to a defective gear box causing the steering wheel to be sticky.
- POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
The check-engine light comes on immediately before the vehicle loses the ability to accelerate. While driving, including at highway speeds, pressing the accelerator does not produce normal propulsion and the vehicle loses motive power. If I pull over, turn the vehicle completely off and restart it, the check-engine light clears and normal acceleration returns. The problem is intermittent and has occurred more than once. The dealership has previously been unable to identify the cause because the vehicle operates normally after restarting.
- FUEL/PROPULSION SYSTEM
I request a $2,935.58 reimbursement from Honda for a catastrophic manufacturing defect on my 2020 CR-V (78,248 miles). This includes a $2,105.58 dealer repair bill and an $830.00 emergency highway tow bill. Honda Corporate denied goodwill solely on mileage, ignoring proof of an internal component defect.THE FAILURE & SAFETY RISK: While driving on a highway, the vehicle suddenly lost propulsion and entered a dangerous "limp mode" in active traffic. This immediate safety hazard forced an emergency $830 flatbed tow directly to an authorized Honda dealership.CERTIFIED DEALER DIAGNOSIS: Factory technicians diagnosed the failure at 78,248 miles. The itemized invoice documents Diagnostic Trouble Code (DTC) P0087 (Fuel Rail Pressure Too Low). Physical testing confirmed the high-pressure fuel pump suffered a total internal mechanical collapse, outputting a baseline of only 300 PSI instead of the required 2,000+ PSI. The dealer verified the failure was entirely internal.EXTREME PRICE MARKUPS: To remain mobile, I paid $2,100.00 out of pocket. The dealership charged $996.91 for the part (MSRP is ~$530) and $971.52 for labor for a highly accessible part that requires only 1.2 to 1.5 factory book hours. This is an unreasonable financial penalty for a defective part.FLAWLESS MAINTENANCE: Direct-injection high-pressure pumps rely on clean oil for lubrication. I have meticulously serviced this vehicle with professional oil changes and check-ups every 5 months without exception. My records prove zero oil dilution or neglect. The collapse was structural, not operational.KNOWN DEFECT PATTERNS: Honda has issued major safety recalls (like NHTSA Campaign 24V-763000) for internal structural cracking and sudden pressure drops within their high-pressure fuel pump assemblies on identical engine families. My pump failed in the exact same manner.REMEDY SOUGHT: Order Honda to reimburse the full $2,935.58 for the repair and tow bills. All receipts are attached.
- FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
All of the ADAS lights, check engine, and brake lights come on every 2-3 weeks. Has been taken to the shop multiple times now. So far have had the battery changed, spark plugs changed, and fuel injectors.
- ENGINE,FUEL/PROPULSION SYSTEM
I am the owner of a 2020 Honda CR-V equipped with the 1.5L turbocharged engine. The vehicle is experiencing a severe and dangerous engine oil dilution manufacturing defect where unburnt gasoline enters the oil pan. This is an active driving hazard. After a fresh oil change meant to remediate the issue, the oil level rapidly rose back up past the top dipstick indicator within less than 200 miles of driving, and the oil smells strongly of raw gasoline. This severe dilution degrades the engine oil viscosity, creating an immediate risk of sudden engine stalling, loss of propulsion, or catastrophic internal engine failure while driving at speed. Honda is aware of this defect on 1.5L turbo engines but has failed to issue a recall or provide a permanent engineering solution for 2020 models. I currently have 44,443 miles on the vehicle.
- UNKNOWN OR OTHER
The back glass shattered. I got into the car and shut the door. There was a loud pop and when I looked in the rearview mirror the back glass had shattered. There was nothing against the glass. It had not been in an accident. I was not aware of any issue with the back window shattering. I have read up on this and there seems to be other car owners that this has happened to. I feel lucky that I was not driving and especially with my grandson in the car. Yes it is tempered glass but if I had been driving the glass pieces could have blown back into the car. My insurance is paying for the replacement for free but it goes as a glass claim against me. I tried calling Honda but they are not open on Saturday. I sent them an email. I called my local Honda dealer but the service department does not answer. Now I do not feel safe driving my car. I thought that Honda was a reliable company and sold reliable cars. I do not feel that way any longer.
- AIR BAGS
SRS AIR BAG PROBLEM IN THE DASHBOARD GO ON AND OFF HONDA TECHNICIAN FOUND THIS CODE AIRBAG INFLATOR
- ENGINE
On the evening of [XXX], I started my vehicle while it was parked in my garage. Within approximately five minutes, the vehicle suddenly produced a violent and unusually loud mechanical noise, followed by visible smoke billowing from beneath the hood. Recognizing the immediate potential fire and safety hazard to both myself and my property, I immediately shut the vehicle down. The following morning, I took directly to Honda North, an authorized Honda dealership in Clovis, California, for a professional diagnostic inspection. The dealership's certified inspection determined that the A/C compressor had suffered a catastrophic internal mechanical failure and had completely seized. According to the dealership, the compressor's internal failure while the system was operating resulted in metallic debris being circulated throughout and contaminating the A/C system. This catastrophic seizure heavily strained the engine's drive belt system. The failure was a direct result of the factory compressor shaft seal leaking out all system refrigerant and lubricating oil, causing the unit to run dry and seize. As a result, the dealership determined that replacing only the failed compressor would not be sufficient to properly restore the system. The recommended repair requires a complete A/C system overhaul, including replacement of the compressor, condenser, expansion valve, and associated refrigerant lines/components. Honda has openly acknowledged this exact factory defect in Service Bulletin 23-040, extending the shaft seal warranty to 10 years. However, Honda Corporate Customer Service is refusing responsibility for the downstream consequential destruction caused by their own defective component, citing only general vehicle age and mileage, despite the vehicle having 55,782 miles and sitting well within the 10-year extended warranty window. They have refused to provide an engineering justification or written analysis for this safety-related coverage denial. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- STEERING
National Highway and Traffic Safety Administration August 11, 2026. Dear Sir, Madame, I am writing regarding a safety issue with my 2020 Honda CR-V, purchased about one year ago. There is a serious issue with the steering column, and American Honda has declined assistance with repairs. I am seeking expedited assistance from NHTSA. This issue was first noted on the day I drove the vehicle to the Honda Dealership for maintenance (XXX). My daughter has been driving this vehicle, and did not report anything abnormal. I routinely schedule maintenance for her car when I have a day off. So I noticed this "sticking" of the steering wheel during my drive, especially at higher speeds and on the highway. However, I also notice a lunge during turns at lower speed. I asked the service advisor to test drive the car to assess this (and road noise - later deemed normal). The steering wheel actually gets stuck when making even minor (fine motor) adjustments during routine (straightway) driving conditions. It is a continuous problem, not intermittent, and it is easily noticeable to me and my wife. The service advisor who test-drove the CR-V with me and later provided the repair estimate is Eric Laurendeau (832). He suggested I reach out to American Honda for assistance. I reached out to Honda, who promptly declined any assistance. This CR-V has only 54,000 miles on it and is otherwise near-new. This car has been in one minor incident; the repair shop and insurance adjuster found no structural problems. This accident was the other driver's fault (not my daughter's). The estimated repair costs total $6657.41. I have a copy of the estimate. In my view this should be a safety recall, as it involves the steering column, and I do not feel comfortable allowing my [XXX] daughter to drive the car- and I cannot afford the repairs! Is there anything the NHTSA can do to help me with this??? Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- STEERING,POWER TRAIN
While driving at highway speeds, my steering wheel physically binds, catches and then suddenly jerks when trying to make normal adjustments. This creates an unpredictable control hazard. This is similar to NHTSA Recall 24V-744 and Honda TSB 24-011. The internal steering gearbox is binding due to the same design & manufacturing tolerances.
- STEERING
While driving at higher speeds and I turn to the left the steering wheel would stick. It would take a second to unstick to be able to move the wheel back to the right. I took it into my local Honda dealership and they said my power steering has an issue and needs to be replaced. I researched and found multiple 2020 Honda CR-V have had this issue and Honda has issued a recall from 2022 and newer CR-V and not for the 2020's. I have logged a complaint with Honda of America. My Honda is only 6 years old with 65,670 miles on it.
- STEERING
My vehicle exhibits a "sticky" steering column and has done so for a few years now. Honda issues a recall notice for 2022 CRV models, but mine is a 2020. The recall number is 24V-744. In June of 2023 with 25260 miles on the vehicle and while still under warranty, I took the car to my local dealer and was told they could not reproduce the issue and the steering was functioning as designed. It has done it ever since! This recall needs to be expanded to incorporate 2020 models as well.
- SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
All the safety lights came on on the dashboard suddenly the brake assist did not work. Honda tells me the brake servo is bad. This is a known defect as other 2020 crv hybrids were recalled for the same reason. It is a dangerous safety hazard.
- ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
While out of state for thanksgiving in 2025. after stopped for break, car started up with all of the warning lights and check engine lights on. Like front radar out, hybrid system fault and etc. took to Honda dealership near by immediate. Diagnosed (their words) customer states check engine light is on and flashing pulled codes had code p0562 and pOED. traction motor control module system voltage low and HV battery cell voltage sense circuit. went through honda trouble shooting and honda states to replace power control unit (PCU) and battery condition monitor module. test drove vehicle codes came back recommend replacing modules. includes reprogramming. They indicated it is not safe to drive as you may not able to start the car or it can die while running. This was at out of state and have to repair without options and get a rental car for a week. Tech said they never seen that before in hybrid. Local dealer back home said they can’t say they had issue before. Reached out to Honda Corporate before Christmas and they declined good will reimbursement request.
- ENGINE
When driving on highway, the engine light came on and the car suddenly slowed down causing me concern about traffic around me still going at highway speed. Not understanding what the issue was and afraid the car would lose all power, I was able to shift lanes quickly to get to the breakdown lane. I was able to get the car to Honda Dealer driving at slow speed using back roads. The Honda Dealer confirmed an engine misfire caused the engine light and slowdown. The cause of the misfire was coolant leaking into engine cylinder and would require replacing the head gasket to fix the problem. The car had 75,000 miles and had been running fine until that point.
Checking a used Honda CR-V before you buy
The recall, complaint, and safety data above describes the 2020 CR-V in general. To know the condition and history of the specific vehicle you're looking at, check it by VIN. A VIN check shows whether this particular CR-V's recalls are still outstanding, and a full history report adds accident, title, and ownership records the data above can't show.
Before you buy a 2020 Honda CR-V in Alberta:
- Run a free VIN check on the exact vehicle for its own recalls and safety data.
- Run an Alberta Personal Property Registry lien search so you don't inherit debt.
- Get an independent pre-purchase inspection.
- If it's a dealer, confirm their AMVIC licence.
See other model years of the Honda CR-V, or browse more Honda models.
2020 Honda CR-V — questions and answers
Does the 2020 Honda CR-V have any recalls?+
Our check found 7 NHTSA recalls associated with the 2020 Honda CR-V. Check the specific vehicle by VIN to see which remain outstanding, since some may already have been repaired. Recall repairs are free at a franchised dealer.
How many complaints does the 2020 Honda CR-V have?+
NHTSA lists 15 owner complaints for the 2020 Honda CR-V in our results. Complaints are problems reported by owners and don't always lead to a recall, but a pattern of similar complaints is worth weighing before you buy.
Is the 2020 Honda CR-V safe?+
The 2020 Honda CR-V has an overall NHTSA crash-test rating of 5. Review the front-crash, side-crash, and rollover ratings above, and pair safety ratings with a mechanical inspection of the specific vehicle.
How do I check a 2020 Honda CR-V VIN?+
Enter the vehicle's 17-character VIN into our free VIN check to see recalls, complaints, and safety ratings for that exact vehicle, then run an Alberta Personal Property Registry (PPR) lien search before you pay.
Are recall repairs on a Honda free?+
Yes. Safety recall repairs are performed at no cost by a franchised Honda dealer, even for a used vehicle and even if you're not the original owner. Confirm the required parts are in stock before relying on the fix.
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