Vehicle report
2020 Honda HR-V
Free recalls, owner complaints, and NHTSA safety ratings for the 2020 Honda HR-V, plus how to check this specific vehicle before you buy.
The 2020 Honda HR-V has 5 NHTSA recalls on record and 15 owner complaints filed with NHTSA. Its overall NHTSA crash-test rating is 5 out of 5. Below is the full breakdown, plus how to check this specific vehicle by VIN before you buy in Alberta.
5
Open recalls
15
Complaints
5
Overall safety
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2020 Honda HR-V recalls (5)
BACK OVER PREVENTION:DISPLAY FUNCTION
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed March 13, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6DW. This recall has been superseded by NHTSA recall number 24V-384. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed under recall 24V-384.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
BACK OVER PREVENTION:DISPLAY FUNCTION
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles that were previously recalled under NHTSA recall number 23V-046. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed July 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's numbers for this recall are TIQ and DIR. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
2020 Honda HR-V safety ratings
5
Overall
4
Front
5
Side
4
Rollover
Source: NHTSA NCAP ratings.
2020 Honda HR-V owner complaints (15)
- POWER TRAIN
While on the highway vehicles warning light illuminated and the vehicle immediately slowed down and would not go over 20 miles per hour. Prior to the warning lights illuminating there were no warning lights already illuminated and no drivability issues. You could hear a griding noise when driving at low speeds and the vehicle would not go above 20 miles per hour. Ended up pulling over and towing the vehicle to the dealership. The dealership mentioned after diagnosis the transmission internally failed and needed to be replaced. They did find metal debris from the transmission belt when draining the fluid and found the fluid to be clean. Found the TSB - Warranty extension from NHSTA website showing all 2016-2020 model year Honda HR-V's with 2WD and AWD included in this warranty extension but when reaching out to Honda Customer Service they denied the warranty extension and called it a goodwill denial and were careful to not mention the warranty extension submitted to NHTSA. The cost would be over $10,000 to replace the transmission with a remanufactured one quote by the dealership. The TSB - Warranty Extension number is 21-047.
- FUEL/PROPULSION SYSTEM
AMENDMENT TO SAFETY COMPLAINT: FAILURE OF RECALL REMEDY / USE OF LEGACY PART Vehicle: 2020 Honda HR-V NHTSA Recall Campaign Number: 23V858000 (Low-Pressure Fuel Pump) [The 2020 Honda HR-V is under an active, massive federal safety recall for low-pressure fuel pump failure.] Chronological Safety History: •January 2025: Mandatory fuel pump safety recall performed at an authorized Honda franchise. •September 2025: Catastrophic engine stall occurred at highway speeds. •June 12, 2026: Second catastrophic engine stall occurred at highway speeds. Critical Update: Following these severe stalling events, I presented the vehicle to franchised dealer Zeigler Honda. The dealership service department engaged in fraudulent diagnostic practices to evade liability. They falsely claimed the stalling was due to "bad gas," refused to perform a secondary repair, and released a hazardous vehicle back onto public roads. Due to the immediate threat to public safety, I brought the vehicle to a certified independent mechanic. Upon replacement of the system, a component breakdown revealed that the recall part installed in January 2025 was actually an identical, low-density defective legacy component subject to the original recall. The independent mechanic's invoice factually confirms a total mechanical failure of this fuel pump component [The 2020 Honda HR-V is under an active, massive federal safety recall for low-pressure fuel pump failure.]. The system breakdown confirms the plastic impeller deformed and jammed, completely disproving Zeigler Honda's fabricated "bad gas" diagnosis [Honda’s official recall documentation states that the low-pressure fuel pump fails because the plastic impeller absorbs fuel, deforms, and jams against the pump housing, causing the vehicle to stall.]. Regulatory Request: I request that the Office of Defects Investigation (ODI) audit this dealership immediately. Zeigler Honda is actively falsifying safety diagnoses to cover up the defective fuel pump
- ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
LKAS lights all came on and ACC warnings. Brake system and auto high beams. Mechanic seems to think it’s the camera, car only has 84,000 miles on it and very well taken care of. This seems to be a big common issue with a lot of HRVs and it’s expensive to fix.
- ELECTRICAL SYSTEM
Instrument Cluster Failure Complaint – 2020 Honda HR-V VIN [XXX] I am reporting an intermittent instrument cluster failure affecting a 2020 Honda HR-V. The digital display that contains the fuel gauge, odometer, and mileage information intermittently becomes heavily pixelated or goes completely blank. I have been dealing with this issue for over a year. The car has 83K + miles. The problem occurs most often during cold weather but has also occurred during warmer temperatures. More rececntly it is happening daily. The display begins functioning again after the vehicle has warmed up, although the failure remains intermittent and unpredictable. Because the display fails without warning, the driver cannot reliably determine the vehicle's fuel level or view odometer and trip information while operating the vehicle. This creates unnecessary distraction and could present a safety concern, particularly during longer trips or in unfamiliar areas where accurate fuel level information is important. After researching this issue, I found numerous reports from other Honda HR-V owners describing nearly identical symptoms involving the instrument cluster on vehicles of the same generation. The consistency of these reports suggests that this may not be an isolated incident but rather a common manufacturing defect. I respectfully request that this matter be investigated to determine whether the instrument cluster failure is widespread enough to warrant corrective action, including the possibility of a Technical Service Bulletin or safety recall. Thank you for your consideration of this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- POWER TRAIN
On 3/15/26 the CVT transmission on my 2020 HRV EX-L failed while driving on I-95 near Fairfield, CT. My dashboard lit up like a Christmas tree and the car decelerated and would not go past 20 miles per hour. My safety was put at risk because this happened suddenly doing 60 mph highway. There was no indication of an issue with the transmission when I visited the Honda Service center on Friday, 3/13 to repair a lose panel. They saw no issues. There were two Service Bulletins 21-046 dated 4/27/21 and o6/1/21, respectively that listed certain HRV VIN numbers that had the warranty extended to cover the full replacement cost of the CVT transmission. My VIN is not included. Many of the steps taken by the dealer to determine the transmission failure came from those service bulletins. I would like the NHTSA to look into this issue and contact Honda in order to extend the warranty in order to have the full replacement cost of the transmission covered.
- POWER TRAIN
•What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission failed and yes it’s available upon request. •How was your safety or the safety of others put at risk? My car stop in the middle of the street. No warning or anything. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacturer •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, everything happened on 03-09-26. L
- FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
The whole radar that controls collision mitigation, steering, lane departure, etc. quit working. The car is only a few years old. All these lights go off in the car often times causing the car not to work properly. When we went to the dealership, the maintenance man said that this is a common issue due to the fact that they put the radar system in a location that gets overheated. We filed a claim, but they only will pay for a small portion of it to be repaired. Many of these cars have the same issue.
- POWER TRAIN
The contact owns a 2020 Honda HR-V. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle bucked, and several warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed with CVT failure. The contact was informed that the CVT needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 122,700.
- UNKNOWN OR OTHER
2020 Honda HR-V — OBD Monitors Fail to Reset After Battery Replacement. Dealer Refused Help. Cannot Pass MA State Inspection. Following a routine battery replacement, my 2020 Honda HR-V OBD monitors will not reset, making it impossible to pass Massachusetts state inspection. I have followed Honda’s recommended drive cycle exactly — driven 562 miles, completed 142 warm-up cycles — and the system still shows “not ready.” I have made multiple trips to inspection stations, waited in long lines each time, and been turned away every single time. I have lost significant time, wasted fuel, and face real risk of registration penalties — for a car that runs perfectly. When I contacted Honda of Newton Corner — my exclusive service dealership — they told me they could not help me. No escalation. No fix. No support. I am not a mechanic. I am a customer who followed every instruction, trusted the brand, trusted the dealer, and has been left completely alone to deal with this! This is a safety concern. If Honda’s OBD system cannot confirm its own monitors are functioning after 562 miles and 142 cycles, there is no assurance the vehicle’s emissions and safety systems are working properly. This issue is not isolated — multiple HR-V owners across 2019–2022 model years report identical problems. Honda has issued no software fix and no dealer protocol to resolve it. I am requesting NHTSA investigate Honda’s OBD monitor reset failure across HR-V models and require Honda to issue a remedy — including dealer-authorized in-shop resets and a software update. Honda created this problem and has abandoned its customers entirely.I should not have to choose between driving an uninspected vehicle and being stranded. This is a defect in Honda’s drive cycle reset logic. Honda needs to issue a software update and instruct dealers to perform monitor resets!A dealership that exclusively services your vehicle should have all the necessary tools and the obligation to help. Deeply disappointed.
- POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
While stopped at a traffic signal, the vehicle failed to restart when the light turned green. On another occasion, the vehicle stalled during operation and would not start. The engine would crank but there was no ignition. This created a safety risk because the vehicle was disabled in traffic and unable to move out of the roadway, increasing the risk of a rear-end collision or other crash. The vehicle was towed to a dealership for inspection. The dealer diagnosed a failed Powertrain Control Module (PCM). The diagnosis indicated no spark and that the ignition coils were not receiving signal, although the crank sensor signal was present. The PCM was replaced, and the vehicle started and operated normally after replacement. No additional wiring, fuse, or grounding issues were identified. There were no prior warning lights, dashboard messages, or drivability symptoms before the failure occurred. The failure happened unexpectedly at approximately 52,889 miles. The replaced PCM is available through the servicing dealership if inspection is requested.
- ELECTRICAL SYSTEM,WHEELS
I have a 2020 Honda HRV and the gas gauge flickers on and off. I have overheard technicians say this is a common problem with the HRV. The dealer wants to charge 177 to hook it up on the computer to diagnose the HRV. This HRV has only 20,000 miles on it. It has struts that are going bad and this HRV has had all the services done. My wife drives it 2.6 miles a day. I think these issues need to be looked into further.
- ENGINE
The contact owns a 2020 Honda HR-V. The contact stated that while driving approximately 45 MPH or faster, and while driving uphill, the vehicle suddenly stalled. During the first failure, the message “Emergency – Stop Driving Vehicle” was displayed on the instrument panel. The vehicle was turned off and restarted, and the message was no longer displayed. The vehicle was then driven to the residence. The vehicle had stalled three times on three separate occasions. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.
- POWER TRAIN,ENGINE
The HRV is available for inspection upon request. It was taken to local Honda dealer for inspection based on the below: December 2025 - Highway driving slightly over speed limit posting 70mph when a majority of the lights on the dashboard came on (transmission, abs brake, awd, engine light, almost all lights) and the car immediately lost speed power and had to emergently pull over into safe lane off the highway. RPM revved irradically up to 6000. Tried to accelerate but it would sputter forward and did not want to shift transmission gears. Honda dealer has inspected the care and state that it needs transmission. The tech looked at it and did a magnet test which was positive information for him to tell me that it needed a transmission and AC belt. There is already a safety bulletin on this issue issued in 2021 covering all HRV models 2016-2000. The car has 112k and is 2020. It fits within the guidelines of the bulletin issued by Honda acknowledging that there is an issue with parts and manufacturing. It is bulletin #21-047: [XXX] Honda has stated my vin does not qualify. Online forums discuss that other people have the same problem in which honda corporate has told them the same thing. No notable warning signs. My safety was challenged and at risk when this happened without any warning at all. I was driving in high speed left lane and could have caused a severe accident with the immediate drop of speed by the car automatically. I have always taken great care of Honda cars that I have owned and this should have never happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Multi purpose camera warnings. All radar lights on and won’t go off
- UNKNOWN OR OTHER
I bought this car because of the Honda name and it’s been a disappointment. Not only does my display flicker in and out, my heater has completely gone out. The heater box and connecting wires need to be replaced, which to me is a factory default, but nope it’s coming out of pocket. And beaches of the location it’s going to be expensive. Don’t buy the 2020 HRV
Checking a used Honda HR-V before you buy
The recall, complaint, and safety data above describes the 2020 HR-V in general. To know the condition and history of the specific vehicle you're looking at, check it by VIN. A VIN check shows whether this particular HR-V's recalls are still outstanding, and a full history report adds accident, title, and ownership records the data above can't show.
Before you buy a 2020 Honda HR-V in Alberta:
- Run a free VIN check on the exact vehicle for its own recalls and safety data.
- Run an Alberta Personal Property Registry lien search so you don't inherit debt.
- Get an independent pre-purchase inspection.
- If it's a dealer, confirm their AMVIC licence.
See other model years of the Honda HR-V, or browse more Honda models.
2020 Honda HR-V — questions and answers
Does the 2020 Honda HR-V have any recalls?+
Our check found 5 NHTSA recalls associated with the 2020 Honda HR-V. Check the specific vehicle by VIN to see which remain outstanding, since some may already have been repaired. Recall repairs are free at a franchised dealer.
How many complaints does the 2020 Honda HR-V have?+
NHTSA lists 15 owner complaints for the 2020 Honda HR-V in our results. Complaints are problems reported by owners and don't always lead to a recall, but a pattern of similar complaints is worth weighing before you buy.
Is the 2020 Honda HR-V safe?+
The 2020 Honda HR-V has an overall NHTSA crash-test rating of 5. Review the front-crash, side-crash, and rollover ratings above, and pair safety ratings with a mechanical inspection of the specific vehicle.
How do I check a 2020 Honda HR-V VIN?+
Enter the vehicle's 17-character VIN into our free VIN check to see recalls, complaints, and safety ratings for that exact vehicle, then run an Alberta Personal Property Registry (PPR) lien search before you pay.
Are recall repairs on a Honda free?+
Yes. Safety recall repairs are performed at no cost by a franchised Honda dealer, even for a used vehicle and even if you're not the original owner. Confirm the required parts are in stock before relying on the fix.
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