Vehicle report

2020 Hyundai Kona

Free recalls, owner complaints, and NHTSA safety ratings for the 2020 Hyundai Kona, plus how to check this specific vehicle before you buy.

The 2020 Hyundai Kona has 2 NHTSA recalls on record and 15 owner complaints filed with NHTSA. Its overall NHTSA crash-test rating is 5 out of 5. Below is the full breakdown, plus how to check this specific vehicle by VIN before you buy in Alberta.

2

Open recalls

15

Complaints

5

Overall safety

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2020 Hyundai Kona recalls (2)

  • ENGINE

    Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.

    Remedy: Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.

  • EQUIPMENT:OTHER:LABELS

    Hyundai Motor America (Hyundai) is recalling certain 2020 Kona vehicles. The certification label may indicate incorrect Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 567, "Certification" and 110, "Tire Selection and Rims."

    Remedy: Hyundai will notify owners, and dealers will install new label stickers displaying the correct GAWR over the affected areas of the certification label, free of charge. The recall began March 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 187.

2020 Hyundai Kona safety ratings

5

Overall

5

Front

5

Side

4

Rollover

Source: NHTSA NCAP ratings.

2020 Hyundai Kona owner complaints (15)

  • ENGINE

    The contact owns a 2020 Hyundai Kona. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 21V301000 (Engine); however, the recall repair failed to prevent the failure from occurring. The contact stated that while driving at various speeds, the vehicle lost motive power and failed to restart using the ignition key. The vehicle was towed to a dealer, Capital Hyundai of Greensboro (801 E Bessemer Ave, Greensboro, NC 27405), where it remained for further diagnosis. The contact stated that during the prior recall repair, the Continuously Variable Valve Timing (CVVT) assembly, Engine Control Module (ECM), and Body Control Module (BCM) were replaced, a solenoid was installed, and the engine was inspected but not replaced. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 72,000.

  • POWER TRAIN,ENGINE

    Leaking oil...burns exceptionally fast even with dealership services. Pistons not sealed, melts new spark plugs, misfire on cylinder 3

  • ENGINE

    My 2020 Hyundai Kona experienced an engine-related malfunction. An authorized Hyundai dealer inspected the vehicle, confirmed diagnostic code P1327, and determined that the complete engine required replacement. Hyundai authorized the replacement, and the vehicle remained out of service for approximately two weeks. The engine defect created a safety concern because an engine malfunction could cause reduced or complete loss of motive power while driving, increasing the risk of a crash. The dealer inspected and removed the original engine; I do not know whether it remains available for further inspection, but the repair order and diagnostic records are available. I am filing this complaint so NHTSA can document this engine failure and determine whether it is related to NHTSA Campaign 21V301 / Hyundai Recall 203 and whether additional investigation or corrective action is warranted.

  • ENGINE

    I received the recall, brought the Kona in had the software download. Now the engine code indicates engine issues with the safety code. Hyundai customer service representatives stars because the issue wasn't found and the software download completed this doesn't fall under the recall. I do have an appointment to bring the Kona into the dealership but because Hyundai states it is no longer under the recall I am responsible for the towing and will not be remembursed. When I initially brought the vehicle in I was told if the pistons and engine codes appears under the recall layer on towing and replacement of the engine is covered. I was also told my engine covered up to 150,000 miles. Even through I only have 65,000 Hyndai dealer and customer service stated it is not as this is only if the engine showed signs at the time of the software download. This is absolutely wrong to be treated like this and been advised by my local mechanic this does appear to be part of the recall, will deregulate, or engine could seize up causing a safety issue.

  • SUSPENSION,POWER TRAIN,ENGINE

    I am filing a safety complaint against Scott Stark’s South Point Hyundai for selling me a vehicle with an active open safety recall, a blown transmission, an A/C failure, and a dry-rotted tire. Before returning the car for service under a promised 1,000-mile warranty, my sister, who has worked for Corporate Hyundai for 15 years, helped me conduct a full intake baseline inspection at her dealership. We performed a recorded 360-degree video inspection, took high-resolution photos of every square inch, and ran full computer diagnostics, which confirmed zero tool marks on any bolts under the hood or on the transmission, and all diagnostic readings were perfectly recorded. South Point Hyundai kept my vehicle for 10 days for repairs, making excuses about test drives and failing to find technicians. However, a hidden GPS tracker tucked deep under my passenger side carpet meticulously documented every single time the vehicle moved or remained completely stationary on their lot. Upon picking up the vehicle, my sister scanned the car immediately with her diagnostic computer. The readings are now completely erratic and all over the place compared to the baseline corporate readings we documented 10 days prior. Physical inspection reveals that bolts have been turned, internal components have been actively tampered with, and parts have been structurally altered. The evidence directly indicates that this dealership used my personal vehicle as an unauthorized parts donor vehicle to harvest components, severely compromising its mechanical integrity, structural reliability, and overall road safety. This severe tampering has left the vehicle completely unsafe to operate. We possess full video evidence, high-resolution photographs, GPS tracking logs, and comparative corporate Hyundai diagnostic data verifying this severe mechanical fraud. I have turned this info over to Corporate Hyundai, the DMV, and federal enforcement agencies due to safety risks.

  • ENGINE

    The Kona was driven a 1/2 hour before parking the vehicle. The Kona was turned off. Within 5 minutes smoke began wafting from under the hood. When I opened the hood to inspect I found the engine & underside of the hood was engulfed in flames. I closed the hood immediately. The Kona fully ignited with minor explosions & burnt completely to the metal frame within 25 minutes.

  • ENGINE,FUEL/PROPULSION SYSTEM

    The car failed to accelerate on highway on multiple occasions, including when slowing down and then trying to accelerate when pulling out on highways.

  • ENGINE

    The contact owns a 2020 Hyunndai Kona. The contact stated while attempting to start the vehicle, the check engine warning light illuminated. The contact's fiance, who is an independent mechanic attached the portable diagnostic tester to the vehicle, and the failure code was P1327. The dealer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure and a case was filed. The contact as advised to take the vehicle to the dealer for diagnostic testing. The failure mileage was approximately 117,000.

  • SERVICE BRAKES

    I am receiving an intermittent "check regenerative brake" message. The message will clear automatically and then reappear every three to four weeks. An internet search reveals this is a common error for the Kona. Most people report no repair by the dealer. In several cases, the brakes stopped working, resulting in collisions. The hydraulic breaks do not work if the regenerative brake system fails leaving you with no way to stop the car. The manufacture has no solution.

  • STRUCTURE

    2020 Hyundai Kona, ~36,300 miles. Driver's side door latch assembly. On or around May 9, 2026, an abnormal mechanical noise began coming from inside the driver's door whenever the key fob lock/unlock button was pressed, consistent with a failing latch actuator. I booked a service appointment, and on May 15, 2026, an authorized Hyundai dealership confirmed the defect and recommended full replacement of the driver's door latch assembly. The vehicle is available for inspection. A latch that does not reliably operate is a serious safety risk. The driver's door is the primary egress point. An intermittent or inoperative latch could prevent emergency exit, block post-collision egress, or prevent first-responder access. The vehicle regularly transports children, increasing the consequence of any failure. No dashboard warning lights, alerts, or messages preceded the failure. This is a mechanical defect that does not trigger electronic warnings. Hyundai TSB 21-BD-006H (May 2021) acknowledges this exact failure mode — door handle inoperative or requiring repeated attempts to open — on the Elantra (AD/ADa) and Tucson (TL). The remedy is full latch assembly replacement, and Hyundai extended warranty coverage on the latch to 10 years / unlimited miles on those models. The 2020 Kona is not named in 21-BD-006H despite exhibiting the identical failure mode at low mileage on a 6-year-old vehicle. The defect appears to extend to the Kona platform and is not currently covered. Vehicle has not been inspected by Hyundai corporate, police, insurance, or independent shops. Filing this complaint to record the cross-platform defect pattern and request that NHTSA evaluate whether the door latch warranty extension should be expanded to include the Kona.

  • VEHICLE SPEED CONTROL,ENGINE

    The vehicle all shut off as I slowed down for a stop sign. Put in Park turn the key off restarted it got to the next stop sign same thing. Also the red light same had to shut it off put it in put in Park shut off and then restart and step on the gas so I can get through before a car hit me. Happened several times till I finally got the car home done it started knocking loudly and shut off just as I got into my driveway. Check the oil. The oil is fine. Occasionally the oil light would come on if you put in Dr.. It is knocking really loud. The engine light keeps flashing constantly. I called Brown Dobb Hyundai in Easton Pennsylvania. They told me this recall has nothing to do with my car because of the VIN number. But everything that is happening to it is is under recall 187. But because of the VIN number they are insisting it’s not my car. What can I do before I get in an accident? I don’t have any other cars to rely on. I have a son with Autism and I am a single mother. What else can I do? I had this car not even three months.

  • ENGINE

    Engine light comes on starts flashing as well as the oil light occasionally. If you slow down or have to stop it completely shuts down you have to put in park and restart the car to get anywhere and start stopping in front in the middle of traffic. So if you slow down to go up a hill or anything, it just stops completely. Also making a clicking or grinding sound not sure.

  • VEHICLE SPEED CONTROL,SERVICE BRAKES

    I stopped my car foot on brake put it in park and it accelerated on its own and forced me to crash into a concrete wall still not wanting to stop

  • ENGINE

    On February 27, 2026, my 2020 Hyundai Kona (Recall 203) suffered a catastrophic engine stall while driving, requiring an emergency tow. The dealership (Rosen Hyundai) and Hyundai Motor America are refusing to perform the Safety Recall 203 remedy unless I first pay $4,715.26 for a timing repair. I was also required to pay $453.05 for wiring repairs just to "enable" the recall test, yet the recall remains unaddressed because of a financial paywall. I am reporting an obstruction of a federal safety recall by the manufacturer.

  • POWER TRAIN

    The contact owns a 2020 Hyundai Kona. The contact stated that during a regular maintenance visit, the contact was informed that there was a leak coming from the front axle transfer case, which was initially unrepaired. The vehicle was subsequently taken to a dealer in Colorado, where the seal was replaced. However, while an oil change service was being performed later, it was discovered that the failure recurred because the previous repair was performed incorrectly. The first failure was for an inoperable seal, and the second failure was due to an improper repair. The third inspection confirmed that the seal had not been installed correctly during the prior service. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 146,000.

Checking a used Hyundai Kona before you buy

The recall, complaint, and safety data above describes the 2020 Kona in general. To know the condition and history of the specific vehicle you're looking at, check it by VIN. A VIN check shows whether this particular Kona's recalls are still outstanding, and a full history report adds accident, title, and ownership records the data above can't show.

Before you buy a 2020 Hyundai Kona in Alberta:

See other model years of the Hyundai Kona, or browse more Hyundai models.

2020 Hyundai Kona — questions and answers

Does the 2020 Hyundai Kona have any recalls?+

Our check found 2 NHTSA recalls associated with the 2020 Hyundai Kona. Check the specific vehicle by VIN to see which remain outstanding, since some may already have been repaired. Recall repairs are free at a franchised dealer.

How many complaints does the 2020 Hyundai Kona have?+

NHTSA lists 15 owner complaints for the 2020 Hyundai Kona in our results. Complaints are problems reported by owners and don't always lead to a recall, but a pattern of similar complaints is worth weighing before you buy.

Is the 2020 Hyundai Kona safe?+

The 2020 Hyundai Kona has an overall NHTSA crash-test rating of 5. Review the front-crash, side-crash, and rollover ratings above, and pair safety ratings with a mechanical inspection of the specific vehicle.

How do I check a 2020 Hyundai Kona VIN?+

Enter the vehicle's 17-character VIN into our free VIN check to see recalls, complaints, and safety ratings for that exact vehicle, then run an Alberta Personal Property Registry (PPR) lien search before you pay.

Are recall repairs on a Hyundai free?+

Yes. Safety recall repairs are performed at no cost by a franchised Hyundai dealer, even for a used vehicle and even if you're not the original owner. Confirm the required parts are in stock before relying on the fix.

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