2017 Hyundai Tucson

2017 Hyundai Tucson recalls (3)

• ELECTRICAL SYSTEM:WIRING

  Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

  Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

• ENGINE

  Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

  Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

• SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

  Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

  Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

2017 Hyundai Tucson safety ratings

Source: NHTSA NCAP ratings.

2017 Hyundai Tucson owner complaints (15)

• ENGINE

  Franchise dealer Preson Hyundai is actively obstructing a court-ordered settlement tracking test for an engine burning 2.0 qts internally, forcing a young driver with child to operate an oil starving vehicle at risk of highway engine seizure and fire.

• ENGINE

  I have a 2017 Hyundai Tucson with a 1.6 turbo engine, and I have been experiencing massive oil consumption. Oil is coming out of the tail pipe with occasional big puff of smoke out of the tailpipe. Skipping and hesitation during acceleration, rough cold start, I have previously had the check engine light on with a multiple misfire code. I changed the plugs and the coils, and it did not resolve the problems. I then took it to the mechanic, and he told me that the car has to go to Hyundai because these are known problems with my particular motor. I took it to Balise Hyundai in Hyannis Mass. and was told that they know about these motor issues but could not help me because the engine light was not on.' If the light comes on, then bring it back and we will check it out'.I was then told that any work performed would be my responsibility to pay for it out of my pocket. If it a known problem by Hyundai, then I think that a recall or something should be posted so customers are not stuck with a very big service bill. Any help to get my vehicle running the way it was designed to would be greatly appreciated. Apparently, there are no recalls or campaigns about these issues on my vehicle even though they are well known to Hyundai

• UNKNOWN OR OTHER

  My transmission warning light is currently on. I’ve had problems with the transmission and the dual clutch. My car falls on the cusp of 2016-2017 dual clutch problems. The 2016 was recalled although 2017 has not. Hyundai has received numerous complaints just like this and nothing has been resolved.

• ENGINE

  I keep having to add oil but there is no puddle from a leak on the ground. There is also no smoke coming out of the exhaust. It is using an excessive amount of oil.

• ENGINE

  The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and vibrating abnormally, and the engine was making abnormal sounds. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, and an oil change was performed as associated with NHTSA Campaign Number: 21V727000 (Engine); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

• POWER TRAIN

  What component or system failed or malfunctioned, and is it available for inspection upon request? **Transmission How was your safety or the safety of others put at risk? **Car stalled, no warming. Has the problem been reproduced or confirmed by a dealer or independent service center? **Yes, J&M Transmission in Tracy, Ca Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? **Yes, car was taken in for repair where input shaft speed sensors were replaced. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? **No warning lights appeared at time of malfunction/ stall. J&M later reported check engine light was on when running tests.

• ENGINE

  Car was driving weird Consuming lots of oil Check engine light flashing Took to mechanic where they replaced the spark plugs and ignition coils, cleared light. Issue was resolved for about a month. Rough idling began car begin to shake while driving. Took back to shop was told rod bearring problem. Upon research found out this is a COMMKON problem among Hyundai vehicles however my vehicle was not apart of the ‘affected batch’. Took to Hyundai and got a diagnostic where it was confirmed that a new engine was needed, for $9000.

• POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  The Core Symptoms: "The high-pressure fuel pump is leaking internally. Raw gasoline is flooding into the engine oil crankcase, causing severe fuel dilution. The engine air filter is physically soaked in raw fuel and smells strongly of gasoline." My engine is always extremely hot after I have only went 15 mins away from home. Sometimes takes over two hours to cool down. The Safety Risk: "When attempting to accelerate, the vehicle experiences severe fuel starvation, causing the engine to bog down and act like it is going to stall in the middle of traffic, creating a severe crash hazard. Additionally, there is a loud 'popping' sound/mini-backfire upon turning the vehicle off due to unburnt fuel vapors, presenting a high risk of an underhood engine fire. I have only 83,000 miles on my car.

• STEERING,UNKNOWN OR OTHER

  Subject: Formal Safety Complaint Regarding Steering Failure – 2017 Hyundai Tucson To Whom It May Concern, I am submitting this complaint to request that the National Highway Traffic Safety Administration (NHTSA) investigate a potentially serious safety defect involving the Motor-Driven Power Steering (MDPS) system in my 2017 Hyundai Tucson. I am the second owner of this vehicle. The vehicle currently has approximately 61,000 miles and remains within Hyundai's 10-Year/100,000-Mile Powertrain Warranty period applicable to subsequent owners. Approximately two years ago, the vehicle's engine was replaced under a Hyundai safety recall. Recently, I began experiencing intermittent steering problems in which the steering wheel becomes extremely difficult to turn and appears to momentarily jam or lock while driving. This condition significantly affects vehicle control and creates a serious safety hazard, particularly during turns, lane changes, or emergency maneuvers. I brought the vehicle to Advantage Hyundai in [XXX] for diagnosis. The dealership determined that the vehicle had a Motor Position Sensor Error (Diagnostic Trouble Code C2401) within the Motor-Driven Power Steering (MDPS) system. The dealership informed me that the repair is not covered under the vehicle's warranty and declined to repair it. The dealer also submitted a request to Hyundai for goodwill assistance (Prior Authorization No. XXX), but Hyundai denied that request. I subsequently contacted Hyundai National Consumer Affairs (Case No. XXX) seeking assistance. Unfortunately, Hyundai also denied my request despite the relatively low mileage and the serious safety implications of the steering malfunction. My concern extends beyond the cost of repair. A malfunction in the electronic power steering system that causes steering to bind, jam, or become difficult to control presents a significant risk of a crash, injury, or loss of life. Steering is one of the most critical safety INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• ENGINE

  The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, an abnormal knocking sound was heard coming from under the hood, and the RPMs independently increased. The "Check Engine Oil" warning light illuminated. The contact managed to pull over to the shoulder of the road, and the vehicle was towed to a local Midas shop, where it was diagnosed with total engine failure.The vehicle was towed to a local dealer, who discovered metal shavings in the engine oil pan during diagnosis. The vehicle was not repaired due to the high cost. Upon further investigation, the contact associated the failure with an unknown NHTSA Campaign number. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.

• ENGINE,FUEL/PROPULSION SYSTEM

  #1. This vehicle uses a lot of oil !!! It burns through it like crazy I have to check the oil every other day. #2. When I come to a stop while driving and give it gas to take off IT WONT GO !!!!! It hesitates and when it does go it LUNGES FORWARD!! This is a huge manufacturer problem not a buyer problem. The engine is junk.! 3. I’ve called numerous places to get help. This car needs to be recalled. This is a huge safety violation. It doesn’t wanna go when you give it gas and when it does, it lunges forward that can cause a huge accident on the highways. This car was made in China. It is junk. I’ve called to get help with this issue and no one wants to help. Nobody returns my calls and I’ll Hyundai wants to do is it even more money out of me when this isn’t my fault the car is junk. For safety concerns I would like someone to call me at [XXX]. This car needs to be recalled and my daughter has one. It’s doing the same thing except hers is a lot worse. Hers is further advance where it’s actually stalling in the middle of the road while driving huge safety violation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• ENGINE

  I am filing a safety complaint regarding my Hyundai vehicle after experiencing a sudden engine failure that appears consistent with known rod bearing and engine defects affecting certain Hyundai engines. While driving, my vehicle began making a knocking noise and shortly thereafter suffered catastrophic engine failure. The engine lost power and became inoperable, requiring the vehicle to be towed. This failure occurred without any prior indication that the engine was about to fail. My concern is that this type of engine failure creates a significant safety hazard because it can occur unexpectedly while driving, potentially causing a loss of power in traffic and increasing the risk of a crash. The dealership inspected the vehicle and engine but did not report excessive sludge buildup. I have provided available maintenance records showing that oil changes were performed during my ownership. Despite this, there appears to be disagreement regarding the cause of the failure. I am aware of reports involving rod bearing and engine failures in similar Hyundai vehicles and believe NHTSA should investigate whether this failure is related to a broader manufacturing or design defect. The cost of replacing the engine is substantial, and consumers may be placed at risk if these failures occur while vehicles are being operated on public roads. I am requesting that NHTSA review this issue and determine whether additional investigation, recalls, or other corrective actions are warranted. Vehicle Information: Year: 2017 Make: Hyundai Model: Tucson Mileage at Failure: Approximately 72,000 miles Date of Failure: [XXX] VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• STEERING,VEHICLE SPEED CONTROL,ENGINE

  While traveling on the highway the car began to lose speed rapidly until coming to a complete stop, no warning lights were present prior.

• ENGINE AND ENGINE COOLING

  The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at undisclosed speeds, the vehicle was consuming an excessive amount of engine oil. The contact stated that oil was frequently added to the engine. The vehicle became inoperable. The vehicle was towed to a dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The catalytic converter was replaced; however, the failure persisted. The vehicle was returned to the dealer for inspection, and the catalytic converter was replaced a second time. The vehicle was repaired; however, the failure persisted. No additional repairs were performed. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.

• ENGINE

  Catastrophic engine failures AT 57k miles while driving, resulted in engine replacment under recall warranty. Timing chain replacement done at 93K miles. Second Engine failure while driving at 107K. Hyundai refuses to fix the engine.