2020 Hyundai Tucson

2020 Hyundai Tucson recalls (1)

• SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

  Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

  Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

2020 Hyundai Tucson safety ratings

Source: NHTSA NCAP ratings.

2020 Hyundai Tucson owner complaints (15)

• ENGINE

  The contact owns a 2020 Hyundai Tucson. The contact stated that while the vehicle was receiving a routine oil change, the contact was informed that the oil pan was empty. The contact was advised to take the vehicle to the dealer. The contact was informed about a possible oil consumption test. The contact was informed that there was carbon blowing out of the vehicle. The contact stated that three months later, the oil pan was empty. The vehicle was taken back to the dealer, and engine oil was added; however, the failure reoccurred. The vehicle was taken back to the dealer where the contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the contact heard an abnormally loud sound. The vehicle was taken to the dealer where the contact was informed that the bolts for the driveshaft were missing. The contact was informed that the bolts needed to be replaced. The vehicle was repaired. The contact stated that the dealer was negligent when the engine was replaced and the bolts to secure the driveshaft were not properly installed. The contact stated that the negligence needed to be reported. The contact was later advised by an associate to take the vehicle back to the dealer and requested an overall inspection of the driveshaft. The vehicle was taken back to the dealer, and the inspection was completed. The contact was informed that the vehicle had passed the inspection. The manufacturer was not made aware of the failure. The failure mileage was 80,000.

• FUEL/PROPULSION SYSTEM

  Dealer completed update 9C2 Theta 2 emissions update. After update, the car sputters slightly and increased noise is heard from the tailpipe. Customer returned to dealer after driving the car in different temps and noted the above complaint. Dealer verified the complaint but continues to take no responsibility for the fault on the repair receipt by writing condition is “normal” and recommending “customer to allow vehicle to properly warm up for one to three minutes prior to driving.” The last line of the service record indicates “no problem found at this time.” A template letter from Hyundai was attached to the repair record. Hyundai may be instructing dealers to not document problems in the service records assumably so they will not be liable for future litigation. It should be noted that owner was previously denied payment on their 2017 Hyundai Tucson due to lack of documentation by the dealer to prove the case with prior class action lawsuit despite years of verbal complaints to the service staff. Dealer may be intentionally not documenting or taking responsibility for systematic failures in the Tucson in service records. This may be on the direction of Hyundai corporate. 2020 Hyundai Tucson continues to sputter periodically during normal driving conditions. Car is parked in an attached garage making a 1 to 3 minute warm-up time-consuming and possibly unsafe. This required warm up should not be considered normal as indicated on the repair record. Hyundai should take responsibility for their shortcomings and allow proper documentation on service records rather than pushing the fault on the owners. As with previous Tucson complaints, the dealer continues to indicate the problems are the result of owner actions not internal failures.

• ENGINE

  The engine lost power while driving, and the vehicle entered a reduced-power mode. The check engine light began flashing, and the engine made a loud knocking noise during acceleration. A diagnostic scan showed code P1326 (Knock Sensor Signal Range/Performance). The knock sensor was replaced, and the engine oil was refilled after discovering an oil leak. The vehicle operated normally for a short time, but the same symptoms returned. The vehicle is available for inspection. The vehicle suddenly lost power while traveling approximately 70 mph on the highway, making it difficult to maintain speed and safely keep up with traffic. This created a risk of being struck by other vehicles or causing an accident. The problem has since recurred during normal driving. The problem has been reproduced multiple times. A diagnostic scanner consistently identified code P1326. The knock sensor was replaced and the engine oil was replenished, but the same symptoms returned after several trips. The vehicle has not yet been inspected by a Hyundai dealership. The vehicle has been inspected by the owner and a family mechanic who replaced the knock sensor and identified an engine oil leak. It has not yet been inspected by Hyundai, law enforcement, or an insurance representative. There were no warning lights or messages indicating low engine oil or an oil leak before the failure occurred. I had the engine oil changed approximately one month before the incident. While driving on the highway at approximately 70 mph, the vehicle suddenly lost power, the check engine light began flashing, and the engine started making a loud knocking noise. After inspecting the vehicle, we discovered it had an engine oil leak and the oil level was low. Before the loss of power, there were no warning signs that the engine was losing oil or that there was an oil leak.

• ENGINE

  High excessive oil consumption and premature piston ring failure leading to excessive oil consumption

• ENGINE

  Tried passing someone on the thruway, as I was about to the car jerked a bit then started decelerating. The check engine light started flashing and so did the oil light. Read the code as cylinder 3 misfire and a knock sensor. Changed the spark plugs and coil packs then checked the oil and saw there was no oil in the engine. Was told by my mechanic it’s a common problem with these Hyundai engines, it seems the rings are getting fried in the engine and that’s why it consumes oil so quickly.

• ENGINE

  While driving on the highway with adaptive cruise control on, car began decelerating without any vehicle in front. Started to get off highway, check engine light began flashing and came to a full stop. Car died. Tried restarting and car died. Check engine, oil and battery lights then on. Total engine failure and no warning lights prior.

• AIR BAGS

  Was in a side impact car accident last year. And have been speaking with Hyundai off and on since the accident and have basically been brushed off in my concerns about the fact my airbags never deployed when my rear passenger door was essentially ripped off during the car accident. Progressive moved quickly with my claim and Hyundai pretty much told me not their problem since progressive moved the vehicle so fast and they said they can’t locate it even though I gave them exactly who to get in contact with and they never bothered and basically told me my issue was unfounded due to the fact they couldn’t locate said vehicle

• ELECTRICAL SYSTEM

  While driving on the expressway my car hit a bump and all the power from the vehicle was lost. I’ve been having issues with my car and have taking it to Hyundai dealership. Everytime I take it they are saying my car is fixed. But it’s not. Now they are saying they didn’t fix it because I didn’t explain the problem to them. I lost control driving high speeds. Thankfully the power returned. When I tell hyuandai in Naperville what happened they said it’s not their responsibility because I didn’t say it was electrical. I told them I didn’t know I had a an electrical problem. I thought that if I take my car in they would tell me the problem.

• ENGINE

  Vehicle is a 2020 Hyundai Tucson with a 2.4 liter engine: Theta II GDI. Vehicle was purchased new and maintained properly. Excessive oil consumption began at about 50,000 miles. Vehicle was purchased in early 2020 and therefore has an engine manufactured in 2019. Tucson vehicles with this engine from 2011 through 2019 were recalled for engine problems including excessive oil consumption and rod bearing failure possibly resulting in engine fires. If engines were not replaced an extended warranty was given for 150,000 miles or 15 years. Hyundai will not remedy our excess oil consumption problem locally or nationally. An oil consumption test was done at the Hyundai dealer. Conclusion: by dealer and national level office: it's not bad enough to remedy. There were no engine warning lights activated because we check the oil regularly and add as needed. This post-2019 2.4 liter engine continues to be a hazard as some owners from previous year's models had engine seizures in traffic which is dangerous. Some owners reported engine fires. We have not experienced those tragedies but possibly post-2019 Tucson owners should be alerted to potential dangers.

• SEATS

  My driver's seat broke and started wobbling while driving. The whole. Bottom plate is broken and the bolt will not hold it steady. It will not stay in one place. It slides back and forth and bounces up and down

• ENGINE

  I am reporting a serious safety issue involving diagnostic code P1326. My vehicle developed engine knocking and little to no acceleration and appeared to enter a reduced-power or limp-mode condition while driving. This made it difficult to merge, maintain speed, and travel safely in traffic, creating a risk of collision or becoming stranded in an unsafe location. Based on publicly available Hyundai materials, code P1326 is associated with the Knock Sensor Detection System (KSDS) and may indicate abnormal engine vibration, possible bearing-related engine damage, and reduced-power operation. Those materials also indicate that certain vehicles were eligible for software updates, inspection, and possible engine repair or replacement. I request that this issue be documented as a safety complaint and that the dealership perform a full diagnostic inspection, determine whether my vehicle qualifies for any applicable campaign or warranty extension, and provide appropriate repairs.

• ENGINE

  The engine consumes oil which is a known problem at Hyundai with the Tucson for the year 2020. The car has ~51,000 miles on it. When we took the car to the dealer at which we bought the car they diagnosed that the engine was burning oil. We were told that the engine is covered by standard warranty (10 yr. 100,000 miles). there is a process Hyundai has established for engines suspected of having this issue - first we had to have them check the oil and engine and then we had to drive the car 1000 miles and bring it back to them. when we brought it back they confirmed the the engine was consuming oil. They asked us to provide our maintenance records on the car (oil changes). We were able to find evidence of 5 oil changes but we know the we changed the oil on the car every 3-5k miles as we always do. The next step in the process is a combustion chamber cleaning which costs $1400 which would normally be covered by warranty but since we did not have all records of oil changes they will not cover it so we are being told we have to pay the $1400 out of pocket and also the the cleaning is not assured to fix the issue with the engine. If it fails to fix the issue the car will need a new engine which Hyundai is telling us they will not do under the warranty and it will be our financial obligation ($10-15K additional paid by us). It is clear that Hyundai is trying to shirk their warranty obligation to us. So we are stuck - we have to pay out of pocket for a service that may not resolve the issue and if it does not the car needs a new engine. If we sell the car back to the dealership they will only pay us $6000 when the car with a good engine is worth $15K. We take our obligation of regular maintenance seriously and have been loyal buyers at this dealership for >20 years never having an issue with proper maintenance. We think it unconscionable that Hyundai is leaving us holding the bag for a problem they know exists with theses engines

• ENGINE

  I recently purchased a 2020 Hyundai Tucson with a Nu 2.0 GDI engine. Shortly after purchase the engine completely failed and requires full replacement. When taken to a Hyundai dealership, they pulled an internal STUI report showing A95 branding, meaning Hyundai had previously denied warranty coverage blaming the prior owner for outside influence. This A95 designation does not appear on any consumer vehicle history report including Carfax or AutoCheck. I paid $13,500 for this vehicle with no knowledge of this engine history. The Nu 2.0 GDI engine in this vehicle is specifically named in Hyundai’s class action settlement. Hyundai is using internal branding to avoid responsibility for a known manufacturing defect while allowing these vehicles to re-enter the used car market with clean vehicle history reports, leaving consumers completely unprotected.

• POWER TRAIN,ENGINE

  While driving, the engine began making a loud knocking/rattling noise and the check engine light began flashing. The vehicle experienced a loss of power and was unsafe to continue operating normally. The vehicle was taken to a Hyundai dealership for diagnosis. The engine requires replacement. Hyundai denied coverage, claiming excessive oil consumption and/or maintenance concerns. However, upon inspection, the dealership removed the valve cover and advised that the engine was internally clean and showed no significant sludge buildup consistent with severe neglect. I am concerned that this engine failure may be related to known Hyundai engine issues involving the 2.4L GDI engine. The failure occurred well before the expected service life of the engine and created a potential safety hazard due to the loss of power while driving. I am requesting that NHTSA review this failure and determine whether similar failures are occurring in 2020 Hyundai Tucson vehicles equipped with the 2.4L GDI engine.

• ENGINE

  I have had the car in twice to the mechanic within the last 6 months for check engine light. He said I keep loosing oil, but there is no leak and it's something with the Engine. Hyundai will not recall the engine, but I see so many people are having the same issue. On a 2020 vehicle, you should not have engine issues. At what point do they have a recall on this issue, as so many are reporting the same thing.