2021 Jeep Cherokee

2021 Jeep Cherokee recalls (4)

• POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS

  Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.

  Remedy: Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.

• SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

  Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

  Remedy: Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.

• AIR BAGS:SIDE/WINDOW:CURTAIN

  Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

  Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.

• POWER TRAIN

  Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

  Remedy: The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

2021 Jeep Cherokee safety ratings

Source: NHTSA NCAP ratings.

2021 Jeep Cherokee owner complaints (15)

• POWER TRAIN

  While driving i lost power and heard whining and grinding. Loss of power. Had to get it to towed to the dealership where it remains as their no remedy.

• ENGINE

  I have filed a reimbursement twice now for recall 26V290000 (FCA Recall 40D). I had this repaired in August of 2025. Both times I have submitted the claim it has been denied because of no remedy available. I am just asking for a reimbursement and I think they are just using this as an excuse not to pay the bill. My reference claim number is 97934186.

• POWER TRAIN

  The contact owns a 2021 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 65 MPH with cruise control engaged, the vehicle hesitated, and the transmission momentarily shifted into neutral(N) before returning to normal functionality. The message “Service All Wheel Drive” was displayed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.

• POWER TRAIN,UNKNOWN OR OTHER

  Drive train control module & actuator replaced at less than 75,000 miles

• POWER TRAIN

  The contact owns a 2021 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost automotive power. The 4WD warning light was illuminated. The vehicle was taken to an independent mechanic, and the failure was associated with the recall. The contact stated that while driving at an undisclosed speed, the failure reoccurred. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

• POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  Twice in the past year, the vehicle stalled after coming to a stop at a red light. The morning after the most recent incident, the car would not start. I had it towed to the dealership. That was Luther Brookdale Dodge, Jeep and Ram in Brooklyn Center, Minnesota. Two weeks ago, I began to intermittently see the message '4WD Unavailable - Service Required'. I brought it yesterday, and was told that the Power Transfer Unit was in need of replacement. I travel as an special education case manager and teacher quite a distance every day to work. The roads in the wintertime can be quite challenging on which to travel. This vehicle should be included in the list of affected vehicle trims that are listed for the multitude of Jeep vehicles part of the PTU related recall. I need to know that the vehicle is being repaired with a part that is safe, not the same PTU used originally, in manufacture, which has been found to be unsafe.

• POWER TRAIN

  The contact owns a 2021 Jeep Cherokee. The contact stated that while driving at various speeds, the “4WD Service” warning light illuminated, and while depressing the accelerator pedal, the vehicle failed to respond as needed. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed that the power transfer unit needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 20V343000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 161,000.

• UNKNOWN OR OTHER

  On [XXX], I purchased a 2021 Jeep Cherokee Limited from Blaise Alexander Hyundai in State College, Pennsylvania as a first vehicle for my [XXX] son. No problems were apparent during the brief test drive or drive home. On [XXX], during my son’s first driving lesson, we discovered that the right turn signal would randomly and repeatedly fail to remain engaged. I later learned that similar “self-canceling” turn-signal problems have been reported in Jeep vehicles and resulted in safety recalls for certain models. I immediately contacted Tyler (salesman), as documented by my phone records. He initially instructed me to have the vehicle checked at a local Johnstown dealership for warranty coverage and stated that Blaise Alexander would repair it if the warranty did not apply. I then learned from Carfax that the basic warranty had expired around January 2025. When I contacted Tyler again, he reversed his position and said the dealership would not repair the vehicle, suggesting the problem occurred after purchase. After several calls, the sales manager agreed to inspect it. I brought the vehicle to Blaise Alexander on January 22, 2026. The next day, the manager identified the problem and estimated an $800 repair. Although he called it “a typical problem with this model Jeep,” he refused to cover the cost and offered to split it. I declined and retrieved the vehicle on January 24. It had only been driven approximately three times since purchase. I requested the repair quote but it was not provided. I believe the defect was pre-existing and that Blaise Alexander knew or should have known about it. The dealership’s statements, the timing, my research, and related recalls support this belief. The defective signal affects roadworthiness and may prevent the vehicle from passing Pennsylvania inspection. Had I known about the defect, I would not have purchased the vehicle. I am seeking repair at the dealer's cost, or in lieu of that a buyback of the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• POWER TRAIN

  The contact owns a 2021 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving on a ramp at 40-45 MPH, there was an abnormally loud grinding sound coming from underneath the vehicle, and the vehicle lost drive power. No warning light was illuminated. The electronic parking brake engaged automatically. The contact was able to pull over to the side of the road. The contact restarted the vehicle, but the failure persisted, and the electronic parking brake engaged automatically. The vehicle was towed to a dealer, where it was diagnosed and determined that the PTU had failed; however, parts were not available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and offered to provide limited reimbursement for rental car expenses. The failure mileage was approximately 45,000.

• POWER TRAIN

  PTU failure at 62000 miles. There is a recall for the exact issue on the exact part for 2019 to 2025 Jeep Cherokees but this one, as well as several thousand others, somehow do not fall under this recall. Why? From what the dealer told us this is a “critical safety issue that could result in serious injury or death” so why would this not be a recall along with the 60000+ other ones? Dealer told me this was sushi a critical safety issue they would not return the car to me until it was fixed, and part was 2 month back ordered which was last week but still hear nothing. What is the hold up with a recall on this?

• POWER TRAIN

  The contact owns a 2021 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was in park(P), the 4WD warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

• POWER TRAIN,ENGINE

  I own a 2021 Jeep Cherokee Trailhawk that is included in the PTU safety recall involving sudden loss of motive power and/or loss of the PARK function. My vehicle began exhibiting the exact symptoms of this recall in April 2026 and has been undrivable since that time. The recall was announced in May 2026, but Stellantis has still not provided a repair remedy. As of today, my vehicle has been out of service for approximately four months due to the recalled condition. I have received the recall notification letter, but it continues to state that no remedy is available. This has left me without the use of my vehicle for an extended period despite an acknowledged safety defect. I am requesting that NHTSA investigate Stellantis’ failure to provide a timely remedy for this safety recall. My vehicle has been undrivable since April 2026 because of the recall condition and remains unusable due to the lack of an available repair. This vehicle CANNOT be safely driven.

• POWER TRAIN

  The contact owns a 2021 Jeep Cherokee. The contact stated that while merging onto a two-lane highway, there was an abnormal banging sound coming from the vehicle. There was no warning light illuminated. The vehicle lost motive power but was driven in LIMP Mode to the nearest dealer. Prior to the failure, the contact was notified of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was unavailable. The dealer confirmed that the failure was associated with the recall; however, the dealer failed to provide the contact with any assistance. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 135,000.

• UNKNOWN OR OTHER

  Have a safety recall on my vehicle. Jeep has had this issue for the last couple of years (unbeknownst to me) and still don’t have a remedy for the issue. I’m concerned it’s going to continue to cause damage to my vehicle. Found out there was a recall from a carfax email. It took Jeep an extra month to notify me.

• POWER TRAIN

  I am writing to express my serious concerns regarding a recent PTU failure associated with a recall on my Jeep vehicle. This issue nearly cost me my life when the vehicle abruptly stopped in the middle of a highway. Unfortunately, Jeep has refused to cover rental expenses related to this incident. Initially, the company did not acknowledge the problem, and now it appears they are purposefully delaying necessary diagnostics to evade responsibility. Given the circumstances, I feel it is imperative to seek legal counsel to protect my rights and ensure that my safety concerns are addressed appropriately. Thank you for your attention to this matter.