Vehicle report

2018 Kia Sorento

Free recalls, owner complaints, and NHTSA safety ratings for the 2018 Kia Sorento, plus how to check this specific vehicle before you buy.

The 2018 Kia Sorento has 3 NHTSA recalls on record and 15 owner complaints filed with NHTSA. Its overall NHTSA crash-test rating is 5 out of 5. Below is the full breakdown, plus how to check this specific vehicle by VIN before you buy in Alberta.

3

Open recalls

15

Complaints

5

Overall safety

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2018 Kia Sorento recalls (3)

  • STEERING:ELECTRIC POWER ASSIST SYSTEM

    Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.

    Remedy: Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.

  • AIR BAGS:SIDE/WINDOW

    Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.

    Remedy: Kia will notify owners, and dealers will replace the driver and passenger side curtain air bags, free of charge. The recall began on December 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC159.

  • TRAILER HITCHES

    Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

    Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

2018 Kia Sorento safety ratings

5

Overall

5

Front

5

Side

4

Rollover

Source: NHTSA NCAP ratings.

2018 Kia Sorento owner complaints (15)

  • FUEL/PROPULSION SYSTEM

    The High Pressure Fuel Pump failed while driving on highway. I took it to the Kia dealership and they told me of the issue. There were no prior warnings of issues Kia recalled all 2019-2020 kia sorentos with this same issue. This component should not have failed at 63k miles and Kia should extend their warranty to previous models with the same High Pressure Fuel Pump problems under The High-Pressure Fuel Pump Warranty Extension (WTY034).

  • SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

    The abs module has failed. Yes vehicle is available for inspections if wanted and would be appreciated. Had it scanned by dealership and it’s too expensive to fix. Lights on are abs. Traction control. Auto hold. Autonomous braking. Thank you

  • ENGINE

    I am a working parent filing a formal complaint against Kia America and Classic kia of Carrollton for non-compliance with the Theta II Class Action Settlement mandates. My vehicle experienced a qualifying engine failure and is currently held at the dealership. The dealership is actively refusing to provide a mandatory free loaner vehicle and is delaying the 5-minute diagnostic scan. Kia Corporate is refusing to authorize an alternative direct-bill rental line without the scan. This corporate bottleneck has left a working parent and a school-aged child completely stranded, threatening my employment. The manufacturer is violating a court-ordered settlement. I am in need of a vehicle and its unacceptable to expect me to pay out of pocket which I cannot afford, for a defect caused by the manufacture, not the customer.

  • ENGINE

    The contact owns a 2018 Kia Sorento. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. There was smoke coming from the rear of the vehicle. The contact exited the freeway and waited for AAA to tow the vehicle to the residence. The vehicle was towed to an independent mechanic, and the contact was informed that the oil pan switch needed to be replaced. The oil pan switch was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and asked the contact if the vehicle had regular oil changes. The contact was then informed that there was an oil leak underneath the vehicle. The approximate failure mileage was 118,000.

  • SERVICE BRAKES,ENGINE

    My wife and I were Driving when I tried to stop and the brakes failed. Within seconds the vehicle caught fire in the engine compartment. I had to slam the transmission into park cause the doors would not open. When my wife tried to escape out the passenger side the flames came into the cabin towards her. I then opened my door and then had to help my wife escape out the driver's side door. Within minutes the car was engulfed in flames. The fire department arrived and it took a while to extinguish. The vehicle is totaled.

  • AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

    I have replaced my rotors and my brakes soon as I got the car I’ve had the car for a month now I was in a major accident. Someone walked in front of my car. My emergency brake system did not work my rotors and my brakes, have been scrubbing ever since I got the car. And I don’t know how to fix the situation. The brakes are still going out and sound very horrible. I can’t keep replacing them because I don’t think they need to be replaced. Is something wrong with the car. My Insurance adjuster name is Brandon Brooks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

    I had the car for just 2 years and it's giving me a lot of problems the car smells like gas it has a gas leak the breaks don't work and the electrical system don't work properly

  • ENGINE

    2018 Kia Sorento, under 88,000 miles, with Theta II engine defect. KSDS update installed. Oil consumption issues requiring adding at least one liter of oil every 1,000 miles in between regular oil changes/ maintenance. Oil warning lamp does not illuminate at all or only blinks on for a second then stays off, even when oil is less than 1 liter. Noticed slight jerking/hesitation at acceleration for a few days, then experienced shaking and heard vibrations when breaking and idling. Within a few minutes, MIL appeared with audible warning, "Take this vehicle to a Kia dealership." Immediately parked car. Towed to Kia dealership. No record of DTC P1326 found, which would have qualified vehicle for new engine under PI1802 Y/Z Theta II Extended Warranty. Diagnostic found misfiring cylinder and fouled spark plug. Technician in the video stated "oil consumption." Due to absence of P1326 code, service manager suggests we replace fouled plug and return with the vehicle when the same issue happens again. This does not follow Kia's own guidelines in PI1802 Y/Z campaign for a couple of reasons. First, activation of the MIL in conjunction with the audio warning indicates the Knock Sensor P1326 code should have been generated and stored, but the warning system must have malfunctioned. Service dept. did not to inspect the knock sensor harness for damage or oil saturation which could have kept the code from registering. Second, Service dept. did not consider shaking and vibration as "engine noise," which would have required them to perform a BCT or test for connecting rod bearing noise, providing a pathway to request Techline PWA approve replacing the engine under warranty. Kia's Product Improvement Campaign for Theta II engines ought to prevent injury or death resulting from catastrophic engine failure. My vehicle presents clear evidence of engine failure progression at different stages. Rather than navigate the warranty via a Techline, Kia has advised me to continue driving.

  • ENGINE

    My 2018 Kia Sorento has developed excessive oil consumption consistent with the known engine defects affecting Kia’s Theta II engines. The vehicle began consuming oil rapidly without warning, despite regular maintenance. This issue did not appear until after 100,000 miles, which is common for this defect. The sudden loss of oil creates a serious safety hazard, including engine stalling or failure while driving. Kia dealerships have acknowledged the symptoms but stated that because my vehicle is outside the warranty, I must pay for the oil consumption test and would be responsible for the full cost of an engine replacement. Kia has issued multiple Technical Service Bulletins related to excessive oil consumption in these engines, and many owners have experienced the same problem. This is a manufacturer‑related defect that develops over time and poses a safety risk to drivers and passengers.

  • UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

    I've never had a problem staying awake driving. I don't have this problem in my vehicles or other vehicles. Every time I drove the car. I could not stay awake. I ve driven the car about 5xs. I would fall asleep and not even realize it. Now fell asleep driving the car two nights ago. No warnings went off and I drove over one lane and off into the center medium. No lane change warnings went off. But I truly believe there's something more going on with the car that's making people fall asleep. My neighbor rode with me to the store in it (14 miles ) she was falling asleep. She wasn't one bit tired when we left my house. Once we got out of the car and we're changing the oil on it, we walked over to the store a couple blocks away. We were fine. Got back in the car. Started driving it home and both of us were falling asleep. There was something wrong with this car

  • ELECTRICAL SYSTEM,UNKNOWN OR OTHER

    Sunroof was working properly, no issues. I parked car with sunroof open and when i restarted car it started closing extremely slow. Technicians have tried resetting but no luck. This is a safety issue that has been repeatitive on KIA Suvs since 2012 or 2014. Techs cannot reset sunroof and last KIA I owned was 2014 had same issue plus drainage hole issues. A panoramic sunroof malfunction can be a safety issue for a few reasons: 1. Emergency situations: In the event of an accident or emergency, it may be necessary to quickly evacuate the vehicle. A stuck panoramic sunroof could prevent passengers from being able to exit through the opening, potentially putting their safety at risk. 2. Ventilation and air circulation: On hot days, being unable to open the sunroof can lead to uncomfortable and potentially dangerous conditions inside the vehicle due to poor ventilation. This can increase the risk of heat exhaustion or dehydration for passengers. 3. Excessive heat build-up: A closed sunroof can also lead to excessive heat build-up inside the vehicle, which can be particularly dangerous for children, elderly individuals, or pets who may be more sensitive to high temperatures. 4. Visibility issues: A sunroof that is stuck closed can also affect visibility for the driver, especially when driving in bright sunlight or in adverse weather conditions such as heavy rain or fog. Overall, a malfunctioning panoramic sunroof can impact the overall safety and comfort of passengers and drivers, highlighting the importance of ensuring that all vehicle components are in proper working condition. KIA refuses to address the issue and needs to take accountability for this ongoing issue that each model has continued to have.

  • ENGINE

    My car for the last 2 years has had multiple malfunctions with misfiring and replacement of head gaskets, pistons and more. Not to mention consistence oil concerns. On two occasions my family and I had to have the vehicle towed home over 200 miles because the car was not driving well. I have a [XXX] ghter who was with us at the time. The only warning lamp that ever triggered was the check engine. In October is when I was informed about a recall that was on my vehicle from KIA the corporation and I was told to have it towed to Kia in [XX [XXX] ey would replace my engine if the rod barring failed; and it did. Kia refused to pay for the engine and reported that I was misinformed. In December of 2025 I went through the Attorney General for mitigation to try and fix the engine- However, Kia reported because the engine manufacturer recall was not updated prior to October 30th or 2020 it was considered failure on the consumers part for not updating their address. However, I have documentation that the vehicle was sign for by myself on December 2nd of 2020. I have the car fax reporting that the car was surrendered by the previous owner on October 28th, 2020. Therefore, I was not the own when this manufacturer warrantee recall was in place or when it expired. So, I do not feel since i did not own the car when this was to be completed, that I should be responsible. Not to mention I am paying on the loan that financed this vehicle for the last 7 months while it has sat at KIA in [XXX] [XXX] ION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • STRUCTURE

    Paint is peeling on the roof of my Kia by the windshield. No incident has happened this is a manufacturer defect.. My car has never been involved in a car accident. No incidents.

  • ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

    The vehicle’s ignition system began malfunctioning immediately after a recall-related service (Campaign CS2312 – ignition cylinder protector installation) performed on January 9, 2026. Prior to this service, the vehicle had no ignition or electrical issues. After the repair, the ignition key became difficult to turn, and the vehicle intermittently failed to start. Additionally, multiple electrical components began to fail intermittently, including the infotainment screen shutting off, the air conditioning system stopping, and windshield wipers not operating at times. These failures create a safety concern, as they may affect visibility, driver awareness, and vehicle operability while driving. The issue was reported to the dealership, and their own inspection confirmed that the ignition key cylinder is sticking. The vehicle remains available for inspection, and the condition persists.

  • EXTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM

    In April, 2025, my vehicle's engine power was significantly reduced while on the highway. I could not keep pace with traffic. My mechanic said there were recalls for the turbo engine but my car was not included. I paid forbthe part and repair. Less than a year later and the car began burning a lot of oil very fast. I add oil weekly. The car has again been losing power and there is still no recall for my car's engine. There is burning and smoke coming from the engine because of an engine oil leak Jiffy Lube detected yesterday, Mar h 11, 2026. The problem began at around 65k miles and now has 88k miles.

Checking a used Kia Sorento before you buy

The recall, complaint, and safety data above describes the 2018 Sorento in general. To know the condition and history of the specific vehicle you're looking at, check it by VIN. A VIN check shows whether this particular Sorento's recalls are still outstanding, and a full history report adds accident, title, and ownership records the data above can't show.

Before you buy a 2018 Kia Sorento in Alberta:

See other model years of the Kia Sorento, or browse more Kia models.

2018 Kia Sorento — questions and answers

Does the 2018 Kia Sorento have any recalls?+

Our check found 3 NHTSA recalls associated with the 2018 Kia Sorento. Check the specific vehicle by VIN to see which remain outstanding, since some may already have been repaired. Recall repairs are free at a franchised dealer.

How many complaints does the 2018 Kia Sorento have?+

NHTSA lists 15 owner complaints for the 2018 Kia Sorento in our results. Complaints are problems reported by owners and don't always lead to a recall, but a pattern of similar complaints is worth weighing before you buy.

Is the 2018 Kia Sorento safe?+

The 2018 Kia Sorento has an overall NHTSA crash-test rating of 5. Review the front-crash, side-crash, and rollover ratings above, and pair safety ratings with a mechanical inspection of the specific vehicle.

How do I check a 2018 Kia Sorento VIN?+

Enter the vehicle's 17-character VIN into our free VIN check to see recalls, complaints, and safety ratings for that exact vehicle, then run an Alberta Personal Property Registry (PPR) lien search before you pay.

Are recall repairs on a Kia free?+

Yes. Safety recall repairs are performed at no cost by a franchised Kia dealer, even for a used vehicle and even if you're not the original owner. Confirm the required parts are in stock before relying on the fix.

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