2024 Mercedes-Benz GLE

2024 Mercedes-Benz GLE recalls (0)

No open NHTSA recalls were found for the 2024 Mercedes-Benz GLE. Verify by VIN for the specific vehicle, as recalls can be issued at any time.

2024 Mercedes-Benz GLE safety ratings

Source: NHTSA NCAP ratings.

2024 Mercedes-Benz GLE owner complaints (15)

• ENGINE

  The vehicle was delivered to the dealer on XXX at 33,360 miles with an illuminated check engine light. The dealer diagnosed intake camshaft timing faults and found pieces of the central valve screen in the engine oil filter. The camshaft bearing housing was replaced and the repair was declared complete on XXX but the check engine light returned the next day. After extended diagnosis involving Mercedes-Benz Engineering and a Field Service Engineer, the dealer removed the cylinder head on XXX and found an internal oil passage that was restricted and clogged. The dealer stated this may have caused insufficient oil flow and contributed to the camshaft timing failure. On XXX, Mercedes-Benz Engineering directed replacement of the complete engine. The dealer advised that no replacement engine is available in the [XXX] and one must be shipped from [XXX], with a tentative arrival of XXX. The vehicle has been out of service since XXX and is expected to remain out of service for approximately four months. The engine is an M264 2.0L turbocharged four-cylinder. Similar cylinder head and camshaft failures have been reported by other owners of this engine at comparable mileage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• ENGINE

  The vehicle was delivered to the dealer on July 13, 2026 at 33,360 miles with an illuminated check engine light. The dealer diagnosed intake camshaft timing faults and found pieces of the central valve screen in the engine oil filter. The camshaft bearing housing was replaced and the repair declared complete on July 15, but the check engine light returned the next day. On August 19 the dealer removed the cylinder head and found an internal oil passage that was restricted and clogged, which they stated may have caused insufficient oil flow and contributed to the camshaft timing failure. On August 24, Mercedes-Benz Engineering directed replacement of the complete engine. No replacement engine is available in the United States; one must be shipped from Germany, with a tentative arrival of October 19, 2026. The vehicle has been out of service since July 13, 2026 and is expected to remain out of service about four months. The engine is an M264 2.0L turbocharged four-cylinder. Similar cylinder head and camshaft failures have been reported by other owners of this engine at comparable mileage.

• BACK OVER PREVENTION

  I get a message saying "Active Parking Assist and PARKTRONIC Inoperative See Operator's Manual" every time I start the car. Then when going through a car wash, PARKTRONIC cannot be switched off any more as part of the "Car Wash Mode" (that also folds the rearview mirrors and shuts the windows). So the car beeps all the way through the car wash. Then I get random alerts that there is a collision risk when I am parked, or driving at slow speed. It looks like there is a malfunction of one or more parking sensor. It is not too dangerous, just annoying, except when you are driving the car and getting surprising alerts for no reason. The make some jump every time and distracts me from looking at the road. This car has 35,000 miles on it.

• SERVICE BRAKES

  My 2024 Mercedes-Benz GLE 350 unexpectedly braked on its own on two separate occasions while I was driving at a low speed, approximately 5 to 10 mph. There was no warning chime, no “BRAKE!” message, and no other warning immediately before the vehicle suddenly braked. One of the incidents occurred while driving through a drive-thru. The sudden braking was strong enough to jolt a properly restrained rear-seat passenger forward and caused discomfort around the waist area. I also received a dashboard warning stating “Active Parking Assist and PARKTRONIC Inoperative.” The vehicle was taken to an authorized Mercedes-Benz dealership, where it was inspected, scanned, test-driven, and a software update was performed. The dealership was unable to reproduce the unexpected braking and did not identify a confirmed cause for the braking incidents. The vehicle remains available for inspection upon request. I am concerned that this may be an intermittent safety-related malfunction involving the driver assistance, parking assistance, sensor, or braking systems because the vehicle applied the brakes unexpectedly without warning.

• SUSPENSION,WHEELS

  Catastrophic failure of the rear lower control arm. Complete fracture through its inboard mounting eye with no warning while my wife was driving the vehicle. The rear - passenger side corner dropped causing the vehicle to spin abruptly.

• UNKNOWN OR OTHER

  Digital Instrument cluster screen has gone black 3 times since October 2025 making it impossible to see speed or other important driving safety information. Black out happened in October 2025, March 2026, and again on July 9, 2026. Screen eventually comes back after vehicle sits unused for several hours.

• VISIBILITY/WIPER

  Make & Model: 2024 Mercedes-Benz GLE350 Complaint Details: My driver side and passenger side , both sun visor’s factory plastic pivot hinge snapped apart under regular operation. The plastic arm split into two fragments, rendering the sun visor unusable — it droops down constantly and blocks part of my forward driving vision, creating a safety hazard while driving. There was no accident, no heavy items hung on the visor, and no forced or rough manipulation to cause damage. The original OEM pivot component is made of low-strength thin plastic with no internal metal support. Prolonged exposure to high heat inside the car from outdoor parking accelerated plastic embrittlement, resulting in early failure within just 2 years of vehicle ownership. This is a clear design and material quality defect from the manufacturer. The weak plastic pivot structure cannot sustain normal repeated folding of the sun visor. Photos of the broken plastic parts and the failed sun visor assembly are uploaded as supporting evidence.

• VISIBILITY/WIPER

  Windshield Wiper Collision & Breakage Issue Vehicle: 2024 Mercedes-Benz GLE350 While driving in heavy rain with the windshield wipers activated, the left and right wiper arms move at inconsistent speeds due to uneven friction on the windshield. The two wiper blades repeatedly crash into each other during every sweep cycle. Constant hard impact from the colliding wipers eventually snapped one of the wiper assemblies. This creates a severe safety hazard: broken wipers cannot clear rainwater from the windshield, leading to drastically reduced forward visibility while driving. This is not isolated damage from misuse, accident, or aftermarket wiper parts. Factory OEM wiper linkage, motor limit calibration and weak wiper arm springs are the root cause. Multiple other GLE owners have reported identical wiper collision problems on vehicle forums and dealer service records, confirming this is a widespread manufacturing/software calibration defect of the GLE platform. No collision or rough handling occurred prior to the failure; the issue started gradually with loud clattering noise during rain, then progressed to permanent breakage of the wiper arm.

• UNKNOWN OR OTHER

  Panoramic sunroof suddenly broke on my Mercedes GLE53 coupe while on a major highway. There was nothing near my vehicle when this happened. My children were in a car and this was a very scary moment for us. Mercedes will not cover the costs of Replacing the glass, forcing me to make a claim with my insurance. This is the first claim I’ve had to make in years. This is unfortunate.

• STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  Around 4pm 2/26/2026 my wife was driving southbound on I-65 around Middle River Bridge just north of Mobile AL. We were in the right lane when the car began to hydroplane; she immediately took her foot off of the accelerator and did not apply breaks. I was in the back seat due to a previous day surgery. The rear of the vehicle swayed back and forth a few times as the vehicle drifted. Then it was violently moved from one side of the lane to the other and eventually into a hard and distinct left hand 720 spin. We then collided into the concrete barrier next to the left hand lane. It was intense but a glancing blow mostly on the driver’s side. The spin ended with us pointing northbound in the left lane. Just as I thought the crash was over the car lunged in the forward direction like it was going to take off and quickly came to a stop. The weather was very hard rain and my wife was slowing for traffic ahead (which turned out to be another accident going up the General W.K. Wilson Jr. Bridge. Incredibly the car was still running and I was able to slowly drive to safety and not cause any further accidents. Later in the evening (screen shot shows 6:42pm) after reporting to my insurance I looked on Google maps to find the approximate area our crash occurred I could see another accident happened with a significant backup of traffic. I believe the lane assist and brake assist tried to correct the drifting and over corrected the vehicle into a spin. Lane assist in the 2024 Mercedes-Benz 450GLE is difficult to turn off and comes back on with restarting the ignition. I could not turn off Ln Assist and stay off when I purchased the vehicle, so believed it would operated like my 2022 Ford F-150 which stays off. Neither Cruise control, or Self drive was engaged. I believed lane assist could not be turned off and there are no warnings issued by Mercedes-Benz of the potential hazard although I now find Lane Assist can definitely be linked to hydroplaning accidents

• STRUCTURE

  I manually opened the power lift gate of my 2024 Mercedes-Benz GLE 450. While loading items into the rear of the SUV, the power lift gate closed autonomously and without warning, striking me on the right side of my face and neck. No hands-free gesture was made. Key fob was secured in my purse (in shopping cart) at a distance and was not activated.The lift gate did not detect my presence and did not stop or reverse. The impact resulted in localized swelling and tenderness to my face/jaw area.

• SUSPENSION,ELECTRICAL SYSTEM,WHEELS

  I noticed that my front tires were showing abnormal wear on the outer edge of both driver and passenger side front tires. I would also hear a loud popping/thumping/grinding noise coming from front tires when I would back up and then have to turn my tires to move the car to leave a parking spot, etc. The tire pressure warning light will come on and off randomly. I have checked my tire pressure and it falls directly in line with recommended pressure listed on the inside door of the car. I made an appointment at Mercedes Sewell and basically was told over the phone that this would not be anything related to a recall and that the extra warranty I purchases for tires would not cover replacement of the front tires. Showed up at my appointment and my service advisor said that he had another client come in today with the same exact situation on the same exact car. He said he thinks that it could be something with the Toe. I bought my vehicle in 2023 and as of today it has only 10, 580 or so miles. I drive locally to pick up my children from school and run errands, never have a seen a tire look like these tires.

• TIRES

  285/40/R22 325/35/R22

• FORWARD COLLISION AVOIDANCE

  The contact owns a 2024 Mercedes-Benz GLE 350. The contact stated that while driving at an undisclosed speed, the service brakes independently enabled. The contact stated that the vehicle stopped on a major interstate. In addition, several warning lights illuminated. The vehicle was driven to the contact's residence. The following day, the failure reoccurred. The contact stated that the vehicle displayed phantom braking. In addition, the contact noticed an unusual tapping sound, and several unknown warning lights were illuminated. The vehicle was towed to the dealer, however the failure was not duplicated. The contact stated that the vehicle was at the dealer for twenty-one days. In addition, the contact was offered the option to trade in the vehicle. The contact stated In addition, the contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 32,300.

• UNKNOWN OR OTHER

  this is for Mercedes Benz GLE S 63 AMG i was driving on [XXX] at [XXX] PH all of sudden i heard huge explosion like gunshot my car swerved and i look up to my sun roof the whole sun roof exploded in to pieces, all the glass shattered. scared the shit out ogf me. this is a ongoing issue with mercedes benz GLE S 63 AMG please help before som gets killed there so many complaints regarding the issue, how come NHTSA is not taking action? when i called merceds in [XXX] they made some bullshit story. please help. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)