2024 Mercedes-Benz GLE

2024 Mercedes-Benz GLE recalls (0)

No open NHTSA recalls were found for the 2024 Mercedes-Benz GLE. Verify by VIN for the specific vehicle, as recalls can be issued at any time.

2024 Mercedes-Benz GLE safety ratings

Source: NHTSA NCAP ratings.

2024 Mercedes-Benz GLE owner complaints (15)

• UNKNOWN OR OTHER

  Panoramic sunroof suddenly broke on my Mercedes GLE53 coupe while on a major highway. There was nothing near my vehicle when this happened. My children were in a car and this was a very scary moment for us. Mercedes will not cover the costs of Replacing the glass, forcing me to make a claim with my insurance. This is the first claim I’ve had to make in years. This is unfortunate.

• STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  Around 4pm 2/26/2026 my wife was driving southbound on I-65 around Middle River Bridge just north of Mobile AL. We were in the right lane when the car began to hydroplane; she immediately took her foot off of the accelerator and did not apply breaks. I was in the back seat due to a previous day surgery. The rear of the vehicle swayed back and forth a few times as the vehicle drifted. Then it was violently moved from one side of the lane to the other and eventually into a hard and distinct left hand 720 spin. We then collided into the concrete barrier next to the left hand lane. It was intense but a glancing blow mostly on the driver’s side. The spin ended with us pointing northbound in the left lane. Just as I thought the crash was over the car lunged in the forward direction like it was going to take off and quickly came to a stop. The weather was very hard rain and my wife was slowing for traffic ahead (which turned out to be another accident going up the General W.K. Wilson Jr. Bridge. Incredibly the car was still running and I was able to slowly drive to safety and not cause any further accidents. Later in the evening (screen shot shows 6:42pm) after reporting to my insurance I looked on Google maps to find the approximate area our crash occurred I could see another accident happened with a significant backup of traffic. I believe the lane assist and brake assist tried to correct the drifting and over corrected the vehicle into a spin. Lane assist in the 2024 Mercedes-Benz 450GLE is difficult to turn off and comes back on with restarting the ignition. I could not turn off Ln Assist and stay off when I purchased the vehicle, so believed it would operated like my 2022 Ford F-150 which stays off. Neither Cruise control, or Self drive was engaged. I believed lane assist could not be turned off and there are no warnings issued by Mercedes-Benz of the potential hazard although I now find Lane Assist can definitely be linked to hydroplaning accidents

• STRUCTURE

  I manually opened the power lift gate of my 2024 Mercedes-Benz GLE 450. While loading items into the rear of the SUV, the power lift gate closed autonomously and without warning, striking me on the right side of my face and neck. No hands-free gesture was made. Key fob was secured in my purse (in shopping cart) at a distance and was not activated.The lift gate did not detect my presence and did not stop or reverse. The impact resulted in localized swelling and tenderness to my face/jaw area.

• SUSPENSION,ELECTRICAL SYSTEM,WHEELS

  I noticed that my front tires were showing abnormal wear on the outer edge of both driver and passenger side front tires. I would also hear a loud popping/thumping/grinding noise coming from front tires when I would back up and then have to turn my tires to move the car to leave a parking spot, etc. The tire pressure warning light will come on and off randomly. I have checked my tire pressure and it falls directly in line with recommended pressure listed on the inside door of the car. I made an appointment at Mercedes Sewell and basically was told over the phone that this would not be anything related to a recall and that the extra warranty I purchases for tires would not cover replacement of the front tires. Showed up at my appointment and my service advisor said that he had another client come in today with the same exact situation on the same exact car. He said he thinks that it could be something with the Toe. I bought my vehicle in 2023 and as of today it has only 10, 580 or so miles. I drive locally to pick up my children from school and run errands, never have a seen a tire look like these tires.

• TIRES

  285/40/R22 325/35/R22

• FORWARD COLLISION AVOIDANCE

  The contact owns a 2024 Mercedes-Benz GLE 350. The contact stated that while driving at an undisclosed speed, the service brakes independently enabled. The contact stated that the vehicle stopped on a major interstate. In addition, several warning lights illuminated. The vehicle was driven to the contact's residence. The following day, the failure reoccurred. The contact stated that the vehicle displayed phantom braking. In addition, the contact noticed an unusual tapping sound, and several unknown warning lights were illuminated. The vehicle was towed to the dealer, however the failure was not duplicated. The contact stated that the vehicle was at the dealer for twenty-one days. In addition, the contact was offered the option to trade in the vehicle. The contact stated In addition, the contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 32,300.

• UNKNOWN OR OTHER

  this is for Mercedes Benz GLE S 63 AMG i was driving on [XXX] at [XXX] PH all of sudden i heard huge explosion like gunshot my car swerved and i look up to my sun roof the whole sun roof exploded in to pieces, all the glass shattered. scared the shit out ogf me. this is a ongoing issue with mercedes benz GLE S 63 AMG please help before som gets killed there so many complaints regarding the issue, how come NHTSA is not taking action? when i called merceds in [XXX] they made some bullshit story. please help. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

  My Mercedes Benz GLE450e Hybrid SUV has had a persistent but sporadic safety issue that suddenly causes the vehicle to go into "turtle mode" with a "performance extremely limited" warning when trying to accelerate quickly or sometimes when breaking quickly. In turtle mode, the car quickly loses acceleration, drops in speed and is then unable to accelerate properly. The sudden drop in speed and inability to accelerate causes a major safety issue while driving - particularly on roads with other vehicles also travelling at high speeds. Last Friday, I was driving with my family on Interstate 95 when a tractor trailer truck did not see me beside it and started to switch into my lane. I tried to quickly accelerate to get out of the way before it hit us but my car went into "turtle mode" and the speed suddenly dropped by 15 or 20mph and would no longer drive correctly. Luckily, I was in the right lane and able to swerve onto the shoulder of the highway and narrowly avoid the large truck. Otherwise, if I had been in a middle lane, I would have either been hit by the truck or likely hit another car next to me. This issue has been sporadically occurring with my car for about 5 months now. I have had it into the Mercedes dealer three times and, each time, they say they think they fixed the issue. But, each time the same issue has returned. They said that Mercedes USA knows it is a big issue with their new hybrid SUVs but Mercedes doesn't yet know how to fix the problem and has been unwilling to publicly acknowledge the problem or offer it's customers any assistance. Doing a quick Google search online for "Mercedes hybrid performance extremely limited" also quickly brings up different online forums where other owners of this same car have had the exact same issue that Mercedes has been unable to fix or resolve. Driving a car that can suddenly lose the ability to accelerate is a major safety hazard and I would sincerely appreciate if the NHTSA would help to address it

• VEHICLE SPEED CONTROL,ENGINE

  On multiple occasions, the vehicle has unexpectedly lost acceleration while driving. Specifically, while traveling on the highway, the vehicle will suddenly drop speed and fail to respond when pressing the accelerator. This creates a dangerous situation, as I am unable to maintain speed with surrounding traffic, increasing the risk of a collision. This issue appears to occur without warning and significantly impacts the safe operation of the vehicle. A sudden loss of power on a high-speed roadway is extremely hazardous and poses a risk to both myself and other drivers.

• UNKNOWN OR OTHER,VISIBILITY/WIPER

  Panoramic sunroof exploded when I was driving not external force was involved to make the sunroof explode the sound was like a gunshot small particles of glass fell to my face

• ELECTRICAL SYSTEM

  12 V battery completely drained while in operation resulting in me being stranded and requiring the vehicle to be towed.

• POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

  We've had this car on lease for 23 months, and it has had an escalating pattern of electronic, mechanical and brake issues. Earlier today, on January 5, the car started to slow down and started shaking on the highway today and when I used the brakes the full body of the car started rattling and the brakes were far less responsive than they should have been taking far longer to decelerate than safe. There was an alarm with a turtle warning me to move over. On January 4, We parked our car in a parking lot and went into a store, when we returned all of the windows were lowered and the moonroof's window was also retracted. The car was beeping and making loud noises and then had issues starting. Prior to both of these issues, the car has taken to Mercedes repeatedly for locking passengers into the vehicle and blaring alarms, not allowing passengers to leave and the seatbelts will not retract. The airbag system has also malfunctioned during these periods. Mercedes has repeatedly been informed of these issues and has claimed that there were bugs in the car's code that they had fixed; however, each time they have fixed the issue a new issue has arisen. In late November 2025, a representative from Mercedes corporate asked for us to take the vehicle back to dealer for further inspection after which the dealership said they had carried out major updates and returned the car in early December. After that the car had been hardly driven until this week. This was the first major drive of over 60 miles.

• VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

  The MPH Sign Recognition mistakes 30mph when the sign reads 70mph.When the Cruise Control is set for 70mph the car begins to brake by itself thinking it is 40mph over the posted limit.This may cause a rear end collision. As a result I have discontinued using the Cruise Control to avoid an accident. This problem may exist on other late model Mercedes-Benz with the Sign Recognition option.

• STRUCTURE

  The panel between the windshield and the sunroof shattered with cracks going the full width of the roof at the top and bottom of the glass panel.

• VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  WHILE DRIVING ON AN INSIDE ROAD AT 35 MPH WITH NO TRAFFIC, THE CAR APPLIED SUDDEN BRAKES. MANY MESSAGES/SYMBOLS POPPED UP ON THE SCREEN WHICH I WAS NOT ABLE TO SEE . CAR ALMOST CAME TO SUDDEN STOP AND IT CLEARED UP AGAIN WITHIN SECONDS AND CAR STARTED MOVING AGAIN. THERE WAS NO DAMAGE TO CAR OR THE DRIVER. AT HIGH OR IN TRAFFIC, IT MAY RESULT IN AN ACCIDENT. THE INSIDENT HAPPENED ON OCTOBER 28, 2025 BETWEEN 1:00 PM TO 1:10 PM.