Vehicle report
2017 Ram 2500
Free recalls, owner complaints, and NHTSA safety ratings for the 2017 Ram 2500, plus how to check this specific vehicle before you buy.
The 2017 Ram 2500 has 12 NHTSA recalls on record and 15 owner complaints filed with NHTSA. Its overall NHTSA crash-test rating is 4 out of 5. Below is the full breakdown, plus how to check this specific vehicle by VIN before you buy in Alberta.
12
Open recalls
15
Complaints
4
Overall safety
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2017 Ram 2500 recalls (12)
STEERING:LINKAGES:DRAG:LINK:CONNECTION
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Remedy: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
STEERING:LINKAGES
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Remedy: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
STRUCTURE:BODY:TAILGATE
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Remedy: Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
POWER TRAIN:AUTOMATIC TRANSMISSION
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Remedy: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
WHEELS
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Remedy: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
EQUIPMENT
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Remedy: Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated July 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
2017 Ram 2500 safety ratings
4
Overall
4
Front
5
Side
4
Rollover
Source: NHTSA NCAP ratings.
2017 Ram 2500 owner complaints (15)
- UNKNOWN OR OTHER,SERVICE BRAKES
Failing ABS hydraulic control module is causing a dash warning lamp accompanied with an alarm noise and check abs system displayed. This has been going on since I purchased the truck in July 2025. In the beginning the light/alarm/message was not happening too often. Now it is so often that I can barely stand to drive it anywhere. Last week I drove to the store and back home which is about 15 miles. I counted over 100 events in that span. I understand there is a current safety recall that was issued back in November 2024. In the details of this recall they say the issue could cause collision. If so, why is this taking so long to be resolved? I have contacted the dealer several times and they are well aware of the issue but say there is not a remedy yet. However, they offered to replace the HCU with the same one but I pay for it and I will likely end up with the same problem down the road. That just seems absurd to me.
- POWER TRAIN
The Variable Geometry Turbo (VGT) actuator stuck and failed causing also the turbo fan to heat degradation that needed also to be replace. Cost of damage was $4680.00.
- SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The dealer was contacted several times; however, the contact was informed that the parts were unavailable to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a persistent failure. The contact stated that the vehicle was unsafe, and that a recall related to the failure had been open for more than twenty-four months. In addition, the contact stated that the vehicle was used for camping and towing. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were unavailable. The manufacturer was made aware of the failure but provided no assistance. The contact was referred to the dealer for assistance. The failure mileage was approximately 32,000.
- FORWARD COLLISION AVOIDANCE
Vehicle: 2017 Ram 2500 4x4 Diesel NHTSA Recall Number: 24V-896 Manufacturer Recall Number: C4B My vehicle is subject to Recall 24V-896 involving a Brake Hydraulic Control Unit (HCU) that may fail and cause intermittent loss of ABS, Electronic Stability Control, and Traction Control. Beginning around September 2025, my vehicle started experiencing intermittent ABS and Electronic Braking System warning lights while driving. The warnings occur randomly during vehicle operation and not only at startup. I have contacted and visited my Ram dealership multiple times regarding both the recall and the active warning lights. The dealership advised that recall parts were not available and did not perform a diagnosis of the warning lights. I was informed that the recall remedy was unavailable and was not provided a determination regarding whether the vehicle was safe to operate. Because the dealership would not diagnose the active warning condition, I paid for an independent inspection. On March 5, 2026, an independent repair facility diagnosed Diagnostic Trouble Code C0020-01 (ABS Pump Motor Control Failure). Their inspection notes state that they flow-tested the ABS system and determined that the ABS module was faulty. The symptoms currently being experienced by my vehicle appear consistent with the failure mode described in Recall 24V-896, which states that a failing HCU may initially result in intermittent loss of ABS and traction control before progressing to permanent loss. As of June 2026, the recall remains incomplete and the remedy is still unavailable. I am concerned that the vehicle is exhibiting symptoms consistent with the recalled defect while no repair is available. I am requesting NHTSA review the delay in providing a remedy and the safety implications of vehicles experiencing active symptoms associated with this recall while parts remain unavailable.
- SERVICE BRAKES
My truck has been dinging with the hydronic control module since 40,000 miles. That was 7 years ago. Now there is a recall and it’s been months without a solution. Please do whatever you can to make RAM fix this issue.
- SERVICE BRAKES
The manufacturer is unable to properly provide a fix for Recall 24V-896 and my vehicle ABS and Traction Control is intermittent. This recall was issues in November of 2024. According to FCA's website, parts are still not available to repair this.
- SERVICE BRAKES, HYDRAULIC
Safety recall has been outstanding for a very long time, the status on this site and on the Ram truck site has stated it is not available without any resolution in sight.
- SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 RAM 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. In addition, the contact stated that when the ABS warning light illuminated, the cruise control feature was deactivated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification, NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however the parts were unavailable. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 30,000.
- SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 RAM 2500. The contact received notice of a recall 24V896000 Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while idling the anti lock warning light illuminated. The vehicle was taken to a dealer where it was it was diagnosed that the hydraulic pump for the ABS antilock needed to be replaced but the arts were not yet available. The contact stated a year later while driving at approximately 65 MPH, and the break pedal was depressed, and the tires locked up and he vehicle began to skid. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 78,000.
- SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 RAM 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The contact stated that the ABS warning indicator was loud and distracting. In addition, the contact stated that the parts had been unavailable for nearly two years. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received a recall notification, NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
- SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. The message that the 4WD was unavailable was displayed. The cause of the failures was not yet determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 60,000.
- VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
This recall for ABS control module went out just after my warranty expired. My truck is a 2017 with just over 60,000 miles and I am scared to haul trailer as the brakes lock up with sudden stops. Also cruise control and traction control won't work and truck constantly dings all the time to remind me I bought a broken truck that RAM don't fell like they have to fix such a hazardous safety issue
- SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not available. The contact stated that while driving at various speeds, the ABS and check engine warning lights illuminated. The vehicle was initially taken to the dealer to be diagnosed. The diagnostic test determined that there was a failure with the ECM. The ECM was replaced; however, soon after the repair, the warning lights returned with the vehicle going into LIMP Mode. The vehicle was taken back to dealer, where the vehicle remained for months while attempting to determine the cause of the failure. The contact was then informed that the transmission needed to be replaced. The contact was provided an estimate for the repair, and the vehicle was towed to an independent mechanic, where a diagnostic test indicated a failure with the hydraulic control unit (HCU). Several repairs were performed, but failed to correct the failure. The mechanic replaced the transmission twice; however, the failure returned after each repair. The manufacturer was notified about the failure, and the contact was provided with two case numbers. The vehicle was not repaired and remained with the independent mechanic. The failure mileage was 82,792.
- SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated, causing the cruise control feature to become inoperable. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the HCU was previously replaced after a similar failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
- SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Stellantis cant get the part to fix my vehicle. its been over a year. they keep telling me no fix. This is crazy!!!
Checking a used Ram 2500 before you buy
The recall, complaint, and safety data above describes the 2017 2500 in general. To know the condition and history of the specific vehicle you're looking at, check it by VIN. A VIN check shows whether this particular 2500's recalls are still outstanding, and a full history report adds accident, title, and ownership records the data above can't show.
Before you buy a 2017 Ram 2500 in Alberta:
- Run a free VIN check on the exact vehicle for its own recalls and safety data.
- Run an Alberta Personal Property Registry lien search so you don't inherit debt.
- Get an independent pre-purchase inspection.
- If it's a dealer, confirm their AMVIC licence.
See other model years of the Ram 2500, or browse more Ram models.
2017 Ram 2500 — questions and answers
Does the 2017 Ram 2500 have any recalls?+
Our check found 12 NHTSA recalls associated with the 2017 Ram 2500. Check the specific vehicle by VIN to see which remain outstanding, since some may already have been repaired. Recall repairs are free at a franchised dealer.
How many complaints does the 2017 Ram 2500 have?+
NHTSA lists 15 owner complaints for the 2017 Ram 2500 in our results. Complaints are problems reported by owners and don't always lead to a recall, but a pattern of similar complaints is worth weighing before you buy.
Is the 2017 Ram 2500 safe?+
The 2017 Ram 2500 has an overall NHTSA crash-test rating of 4. Review the front-crash, side-crash, and rollover ratings above, and pair safety ratings with a mechanical inspection of the specific vehicle.
How do I check a 2017 Ram 2500 VIN?+
Enter the vehicle's 17-character VIN into our free VIN check to see recalls, complaints, and safety ratings for that exact vehicle, then run an Alberta Personal Property Registry (PPR) lien search before you pay.
Are recall repairs on a Ram free?+
Yes. Safety recall repairs are performed at no cost by a franchised Ram dealer, even for a used vehicle and even if you're not the original owner. Confirm the required parts are in stock before relying on the fix.
Get the full vehicle history report
SPONSOREDAccident & damage records, liens, title brands, ownership history, and odometer verification.
Provided by our vehicle-history partner. We may earn a commission at no extra cost to you.