Vehicle report

2018 Ram 2500

Free recalls, owner complaints, and NHTSA safety ratings for the 2018 Ram 2500, plus how to check this specific vehicle before you buy.

The 2018 Ram 2500 has 10 NHTSA recalls on record and 15 owner complaints filed with NHTSA. Its overall NHTSA crash-test rating is not rated. Below is the full breakdown, plus how to check this specific vehicle by VIN before you buy in Alberta.

10

Open recalls

15

Complaints

Not Rated

Overall safety

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2018 Ram 2500 recalls (10)

  • STEERING:LINKAGES

    Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

    Remedy: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

  • LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

    Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

    Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

  • BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

  • ELECTRICAL SYSTEM:WIRING

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

  • STEERING:LINKAGES:DRAG:LINK:CONNECTION

    Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

    Remedy: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

  • EQUIPMENT

    Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

  • POWER TRAIN:AUTOMATIC TRANSMISSION

    Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

    Remedy: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

  • SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

    Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

    Remedy: Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated October 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.

  • AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

    Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

    Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

  • AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

    Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

    Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 83C, 91C, and 92C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.

2018 Ram 2500 safety ratings

Not Rated

Overall

Not Rated

Front

Not Rated

Side

3

Rollover

Source: NHTSA NCAP ratings.

2018 Ram 2500 owner complaints (15)

  • SERVICE BRAKES, HYDRAULIC

    The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control functions became inoperable, and the ABS and traction control warning lights illuminated. There was an audible chime during the failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 96,000.

  • SERVICE BRAKES, HYDRAULIC

    The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the cruise control feature failed to function as intended. The contact stated that the cruise control was activated; however, the cruise control independently deactivated. The system independently switched over to full exhaust mode. In addition, an unknown warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with an HCU failure. The contact was informed that the HCU needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were unavailable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 18,000.

  • SERVICE BRAKES

    I am filing a formal complaint regarding m y 2018 Ram 2500 which is subject to safety recall 24V-896 for a defective anti-lock brake system module and hydraulic control unit. This critical safety recall was issued in November 2024 and as of today 8/29/2026 it has been nearly two years, and the manufacturer (Stellantis/FCA) has failed to provide a remedy. My vehicle currently displays warning lights for the ABS, Electronic Stability Control and Traction Control Systems indicating that these vital safety features are entirely disabled. Driving a heavy-duty truck without functioning ABS or stability control poses an immediate safety hazard to myself, my passengers, and others on the road, especially when towing or diving in inclement weather. Because the manufacturer has failed to provide a remedy within a reasonable timeframe, I am requesting that the NHTSA intervene to compel Stellantis to expedite parts distribution or provide immediate alternative transportation (loner/rental vehicle) at their expense until my vehicle is repaired.

  • UNKNOWN OR OTHER,SERVICE BRAKES

    There is an active recall on my vehicle related to anti-lock brake system with no remediation plan at the moment due to a part shortage. My vehicle is displaying anti-lock brake service warnings several times during drives which ultimately go away. I'm being told that the warnings are tied to the recall. How can I get the issue remediated without any support from the recall? This seems very dangerous to have customers with impacted vehicles but no support to remediate the issue.

  • SERVICE BRAKES, HYDRAULIC

    The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light illuminated and flashed, accompanied by an audible chime, which disabled the cruise control feature. The vehicle was taken to a dealer, where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced. Additionally, a software update was performed for the rearview camera. The vehicle was not repaired for the HCU failure. The contact associated the failure with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), and the VIN was included in the recall. The manufacturer was notified of the failure and informed the contact that parts would not be available until Phase 4, as the recall was currently in Phase 2. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 145,000.

  • VEHICLE SPEED CONTROL,SERVICE BRAKES

    I have been waiting on the C4B recall for nearly two years with no parts available still. My truck has no ABS, traction control, or 4WD. This is a 2500 heavy duty truck meant for pulling trailers and heavy payloads. This recall has rendered the vehicle useless. I can't trade it in due to the ongoing recall, it is not safe to drive, I am at an extreme financial loss due to Stellantis' negligence. How has the US government allowed this issue to last for so long? How many unsafe vehicles are currently driving down the road with compromised brakes?

  • SERVICE BRAKES, HYDRAULIC

    The contact owns a 2018 Ram 2500. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the traction control and anti-lock braking system warning lights illuminated, and warning chimes sounded intermittently. The dealer was contacted and confirmed that parts were unavailable. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

  • SERVICE BRAKES, HYDRAULIC

    The contact owns a 2018 RAM 2500. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to perform the recall repair was not yet available. The contact stated that while driving, the Anti-Lock Braking System (ABS) warning light illuminated due to an ABS failure, causing the brakes to seize. The vehicle was taken to a dealer, who confirmed that the parts were unavailable. The vehicle was then taken to a second dealer, Shepard Chrysler Dodge Jeep Ram (178 New County Rd, Thomaston, ME 04861), who also confirmed that the parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.

  • SERVICE BRAKES, HYDRAULIC

    The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but was not as firm as normal. The ABS and traction control warning lights were illuminated. The message "Service ABS " was displayed. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The dealer was contacted; however, the vehicle was not diagnosed or repaired because parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 77,300.

  • SERVICE BRAKES

    ABS system failure. This is due to recall # 24v-896. This recall has been active for nearly 2 years and it appears the manufacturer has no intent on ever developing the parts to repair the issue. However the manufacturer states that customers can have the repair completed on their own at authorized dealership and possibly be reimbursed. So if customers can opt to pay out of pocket for the repair the parts must be available. So it seems the manufacturer is just trying to avoid paying the cost of this safety issue repair.

  • SERVICE BRAKES

    My ABS HCU unit is failing. Getting ABS warning lights and messages on my dash display to Service Electronic Braking System. I called dealer and they said they don't have a solution to fix this open recall. How long does it take and how long is the manufacturer allowed to let this go on? Thank you.

  • SERVICE BRAKES

    ABS module failure is continuous Cruise control is disabled Stability control is disabled Dealer states months-long delay Towing is risky but necessary Recall 24V‑896 / C4B

  • SERVICE BRAKES, HYDRAULIC

    The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with HCU failure. The contact was informed that the HCU needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not yet available for the recall repair. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 65,000.

  • SERVICE BRAKES, HYDRAULIC,ENGINE

    The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 35-40 MPH and depressing the brake, the vehicle slid in the rain. The ABS, traction control, and engine warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted, and the vehicle was diagnosed, and it was determined that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case The contact was unable to reach a supervisor to escalate the issue. The phone call was disconnected before the connection with the supervisor. The approximate failure mileage was 150,000.

  • SERVICE BRAKES, HYDRAULIC

    The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 25-35 MPH, the brake pedal was depressed, but the vehicle failed to respond. The contact drove onto the grass, and the vehicle eventually came to a stop. The message “Service Electronic Braking System” warning light was illuminated. There were several unknown trouble codes displayed. There was an abnormal buzzing sound coming from the vehicle. The contact was concerned about driving the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was towed to the local dealer, but upon arrival, the contact was informed that parts were on backorder. The vehicle was not diagnosed or repaired. The contact had taken the vehicle back to the residence. The manufacturer was notified of the failure and opened a case, but no additional assistance was provided. The failure mileage was approximately 90,000.

Checking a used Ram 2500 before you buy

The recall, complaint, and safety data above describes the 2018 2500 in general. To know the condition and history of the specific vehicle you're looking at, check it by VIN. A VIN check shows whether this particular 2500's recalls are still outstanding, and a full history report adds accident, title, and ownership records the data above can't show.

Before you buy a 2018 Ram 2500 in Alberta:

See other model years of the Ram 2500, or browse more Ram models.

2018 Ram 2500 — questions and answers

Does the 2018 Ram 2500 have any recalls?+

Our check found 10 NHTSA recalls associated with the 2018 Ram 2500. Check the specific vehicle by VIN to see which remain outstanding, since some may already have been repaired. Recall repairs are free at a franchised dealer.

How many complaints does the 2018 Ram 2500 have?+

NHTSA lists 15 owner complaints for the 2018 Ram 2500 in our results. Complaints are problems reported by owners and don't always lead to a recall, but a pattern of similar complaints is worth weighing before you buy.

Is the 2018 Ram 2500 safe?+

The 2018 Ram 2500 has an overall NHTSA crash-test rating of not rated. Review the front-crash, side-crash, and rollover ratings above, and pair safety ratings with a mechanical inspection of the specific vehicle.

How do I check a 2018 Ram 2500 VIN?+

Enter the vehicle's 17-character VIN into our free VIN check to see recalls, complaints, and safety ratings for that exact vehicle, then run an Alberta Personal Property Registry (PPR) lien search before you pay.

Are recall repairs on a Ram free?+

Yes. Safety recall repairs are performed at no cost by a franchised Ram dealer, even for a used vehicle and even if you're not the original owner. Confirm the required parts are in stock before relying on the fix.

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