Vehicle report

2019 Subaru Crosstrek

Free recalls, owner complaints, and NHTSA safety ratings for the 2019 Subaru Crosstrek, plus how to check this specific vehicle before you buy.

The 2019 Subaru Crosstrek has 7 NHTSA recalls on record and 15 owner complaints filed with NHTSA. Its overall NHTSA crash-test rating is 5 out of 5. Below is the full breakdown, plus how to check this specific vehicle by VIN before you buy in Alberta.

7

Open recalls

15

Complaints

5

Overall safety

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2019 Subaru Crosstrek recalls (7)

  • VISIBILITY:GLASS, SIDE/REAR

    Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

    Remedy: Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.

  • SEAT BELTS:REAR/OTHER

    Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

    Remedy: Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.

  • STEERING:ELECTRIC POWER ASSIST SYSTEM

    Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.

    Remedy: None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.

  • SUSPENSION:REAR

    Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.

    Remedy: Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.

  • ELECTRICAL SYSTEM:SOFTWARE

    Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.

    Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.

  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.

    Remedy: Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.

  • ELECTRICAL SYSTEM:SOFTWARE

    Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

    Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.

2019 Subaru Crosstrek safety ratings

5

Overall

4

Front

5

Side

4

Rollover

Source: NHTSA NCAP ratings.

2019 Subaru Crosstrek owner complaints (15)

  • ELECTRICAL SYSTEM,WHEELS

    Recently, Aug 13 we took the 2019 Crosstrek to the to the Subaru center for oil change and a general inspection. Two big problems revealed. 1. Recommend replacing both rear wheel bearings due to noise while driving $2,249. 2. Recommend replacing all 4 TPMS sensors due to low voltage codes present and no data $813.50. The car mileage is 46,191. At this mileage there two problems should not show up. Clearly, we have got a lemon . The Subaru representative claims the above two problems are caused by reckless driving, which is absolutely false.

  • ENGINE

    My engine overheated at 125,000 miles roughly and 2025 and this year the engine oil is leaking into the coolant tank at 135,000 miles.

  • POWER TRAIN

    While driving, my dashboard warning lights on my 2019 Subaru Crosstrek—AT OIL TEMP, EyeSight, and Lane Assist—illuminated simultaneously with a sudden onset of transmission slippage and erratic shifting, with no prior warning symptoms. The vehicle experienced a sudden mechanical failure of the Continuously Variable Transmission (CVT) torque converter clutch solenoid valve, which was diagnosed and confirmed by an independent service center under diagnostic trouble codes P0971 and C1431. This sudden loss of reliable vehicle propulsion and disabling of active driver-assist safety systems created an immediate collision hazard, severely compromising driver control and vehicle safety in live traffic. Subaru is denying reimbursement for this known CVT defect, expecting consumers to foot the bill after relying on a single mail notification sent 13 months prior. Although the failed component was replaced during this emergency repair using genuine OEM parts supplied directly by an authorized Subaru dealership parts department, all diagnostic logs, itemized parts records, and repair documentation are attached.

  • ELECTRICAL SYSTEM

    The contact owns a 2019 Subaru Crosstrek. The contact stated that while operating the vehicle, the battery failed to remain charged. During the failure, the vehicle failed to properly accelerate. No further information was available. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 100.

  • FUEL/PROPULSION SYSTEM

    I own a 2019 Subaru Crosstrek Hybrid with recurring fuel-system and EVAP failures that I believe present a serious safety risk. On 12/9/2025, the vehicle experienced a total loss of motive power while I was driving in dense traffic on a busy expressway. The vehicle suddenly lost propulsion in the middle lane and slowed down to a near crawl, creating an immediate risk of being struck. The event was captured on dashcam. The dealer inspected the vehicle but found no cause. On 1/5/2026, the vehicle again lost motive power. It remained at the dealership for approximately two months. Some roughness was noted, but no cause was identified, and I was told to return if the problem became more prominent. I am concerned that an intermittent defect capable of causing sudden loss of propulsion remains unresolved. The vehicle has also had recurring difficulty accepting fuel since it was new, along with check-engine lights and DTC P0452. The refueling problem progressively worsened. On 6/20/2026, the vehicle would not accept fuel normally at all. The pump repeatedly shut off while the tank was still empty or nearly empty, and fuel backed up, spilled, and overflowed from the filler neck. This creates a fire hazard and exposes occupants and bystanders to gasoline. Subaru previously performed TSB 09-82-23 but did not replace the fuel tank. The TSB allows tank replacement when resin residue is found in affected fuel-system components. Fuel was analyzed and found clean, yet multiple downstream EVAP components became clogged or restricted. The dealer later replaced the charcoal canister and EVAP filter but found no cause. I am concerned that the recurring fuel/EVAP restriction, gasoline spill during refueling, and two unexplained losses of motive power may share an unresolved root cause. Subaru has advised me only to return if symptoms recur. I do not believe it is safe to wait for another highway loss-of-power event or another gasoline overflow.

  • VEHICLE SPEED CONTROL

    Since purchasing my 2019 Subaru Crosstrek brand new in 2019, the vehicle has suffered from a chronic and dangerous lack of acceleration. It consistently fails to gain speed as expected. ​This issue becomes life-threatening when attempting to merge onto highways. The vehicle is incapable of accelerating quickly enough to match the speed of oncoming traffic. This severe hesitation and lack of power has nearly caused multiple accidents, creating an extreme safety hazard for my wife and me. ​I have repeatedly reported this issue to the Subaru dealership service department, but they have failed to diagnose or resolve the problem. Because of this unresolved defect, we no longer feel safe driving this vehicle for long-distance trips or highway travel and are forced to use another car. The vehicle is fundamentally unsafe to drive in normal highway traffic conditions.

  • ELECTRICAL SYSTEM

    The contact owns a 2019 Subaru Crosstrek. The contact stated that while driving and stopping on a red light at around 25 mph, vehicle was shaking till it completely stalled. The vehicle was towed to a certified mechanic where it was diagnosed with ignition coil failure and pending repairs. The contact associated the failure with NHTSA Campaign Number: 19V743000 (Electrical System). The dealer was not contacted. The manufacturer was not made aware of failure. The failure mileage was approximately 31,500.

  • ELECTRICAL SYSTEM

    2019 Subaru Crosstrek; Battery is drained even when car is fully turned "off". If the car is not driven every day, battery may drain completely and car won't start. If not driven for several days, battery will discharge so low that it is damaged, in which case it may not have sufficient charge to start the car after sitting overnight. After battery is discharged to the point of damage, it must be trickle charged anytime the vehicle is not driven, and even short periods and distances of driving will leave the battery at 25% (or less) of fully charged. Battery replacement is the only way to restore normal operation, but the replacement battery is gradually degraded and ruined just like the original. SOA has not recognized this parasitic battery drain problem in this vehicle. Jump starting the car with auxiliary battery is possible, but this does not reduce the risk of battery insufficiency. Subaru instructs me to have dealer diagnose the problem (at a cost of about $200) and then it might consider a gratis contribution to full cost of diagnosis and repair (estimated at $1,662 including cost of diagnosis). No warning, visual or aural, alerts the driver to this problem.

  • POWER TRAIN,WHEELS

    Wheel bearing failure resulting in replacement of the bearing and the integral hub at a cost of ~$750 (independent service center diagnosed and replaced the failed unit). Vehicle had only 42,000 miles and had developed a "rumble" which was thought to be related to seasonal temperature changes/tire tread. Sudden/catastrophic seizing of a failed wheel bearing can cause a loss of control and accident, thus this report as to the potential severity of the issue. No automated warnings other than a noticeable rumble when vehicle was in motion with increased severity over a few weeks. Manufacturer advised by email of the situation. Vehicle repaired and invoice attached to this report.

  • ELECTRICAL SYSTEM,ENGINE

    In the middle of driving car stuttered, engine light went on, and car stalled. Unable to restart, Engine cranks but would not turn over. Had car towed for repair. Diagnostic shows engine coil short causing blown fuse. Subaru has an active recall for this identical issue for my same year and model 2019 Crosstrek but the recall does not cover my VIN.

  • POWER TRAIN

    The rear differential had a contained catastrophic failure. The vehicle had been serviced according to the manufacturer schedule and by their own dealers. The car had never been off road. The failure occurred at 106,500 miles and 6.3 years.

  • ELECTRICAL SYSTEM

    The contact owns a 2019 Subaru Crosstrek. The contact stated that while driving approximately 60 MPH, the vehicle lost power steering functionality, and the vehicle decelerated and lost drive power. The contact was able to coast to the side of the road, where the vehicle completely shut off and lost power. The vehicle was towed to the dealer and was diagnosed with battery failure. The battery was replaced; however, the following morning, while attempting to start the vehicle, there was no electrical power to the vehicle. The Hybrid System Check error message was displayed. The contact researched and found information related to NHTSA Campaign Number: 23V080000 (Electrical System). The contact stated that there was corrosion on the battery. The vehicle was returned to the dealer, and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 60,000.

  • VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

    Own a 2019 Suburu Crosstrek vehicle that has unexpectedly accelerated/lurched on its own when pulling forward into a parking spot. This has happened twice...last month & today.

  • POWER TRAIN

    The car started shaking and shuddering at 40 mph on a straight road and I had several losses of motive power, with sluggish acceleration of a busy road. All dashboard lights began to turn on. The Oil Temp light was flashing, indicating an powertrain issue. After slowly driving it to a Subaru dealership, I was told that the CVT needed to be replaced. This model year also had a loss of motive power when cylinder 4 short circuited (after full replacement due to a recall). These are two examples of loss of motive power at high speeds on a single vehicle which in my opinion constitute a severe safety issue

  • ELECTRICAL SYSTEM,ENGINE

    Dashboard warning lights required an inspection by a qualified mechanic and made the assessment of a faulty ECM relatively easily by noting the excessive heat emitting from the ECU.

Checking a used Subaru Crosstrek before you buy

The recall, complaint, and safety data above describes the 2019 Crosstrek in general. To know the condition and history of the specific vehicle you're looking at, check it by VIN. A VIN check shows whether this particular Crosstrek's recalls are still outstanding, and a full history report adds accident, title, and ownership records the data above can't show.

Before you buy a 2019 Subaru Crosstrek in Alberta:

See other model years of the Subaru Crosstrek, or browse more Subaru models.

2019 Subaru Crosstrek — questions and answers

Does the 2019 Subaru Crosstrek have any recalls?+

Our check found 7 NHTSA recalls associated with the 2019 Subaru Crosstrek. Check the specific vehicle by VIN to see which remain outstanding, since some may already have been repaired. Recall repairs are free at a franchised dealer.

How many complaints does the 2019 Subaru Crosstrek have?+

NHTSA lists 15 owner complaints for the 2019 Subaru Crosstrek in our results. Complaints are problems reported by owners and don't always lead to a recall, but a pattern of similar complaints is worth weighing before you buy.

Is the 2019 Subaru Crosstrek safe?+

The 2019 Subaru Crosstrek has an overall NHTSA crash-test rating of 5. Review the front-crash, side-crash, and rollover ratings above, and pair safety ratings with a mechanical inspection of the specific vehicle.

How do I check a 2019 Subaru Crosstrek VIN?+

Enter the vehicle's 17-character VIN into our free VIN check to see recalls, complaints, and safety ratings for that exact vehicle, then run an Alberta Personal Property Registry (PPR) lien search before you pay.

Are recall repairs on a Subaru free?+

Yes. Safety recall repairs are performed at no cost by a franchised Subaru dealer, even for a used vehicle and even if you're not the original owner. Confirm the required parts are in stock before relying on the fix.

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