Vehicle report

2016 Toyota Highlander

Free recalls, owner complaints, and NHTSA safety ratings for the 2016 Toyota Highlander, plus how to check this specific vehicle before you buy.

The 2016 Toyota Highlander has 3 NHTSA recalls on record and 15 owner complaints filed with NHTSA. Its overall NHTSA crash-test rating is 5 out of 5. Below is the full breakdown, plus how to check this specific vehicle by VIN before you buy in Alberta.

3

Open recalls

15

Complaints

5

Overall safety

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2016 Toyota Highlander recalls (3)

  • ELECTRICAL SYSTEM

    Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).

    Remedy: Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.

  • ELECTRICAL SYSTEM:WIRING

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016. The brake fluid level sensor may not be connected to the wire harness, preventing the sensor from detecting the brake fluid level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."

    Remedy: Toyota will notify owners, and dealers will inspect and, as necessary, connect the wire harness to the sensor, free of charge. The recall began November 14, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this G03.

  • EQUIPMENT:OTHER:LABELS

    Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."

    Remedy: SET will notify owners, and provide a corrected label for placement over the inaccurate label, free of charge. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226.

2016 Toyota Highlander safety ratings

5

Overall

4

Front

5

Side

4

Rollover

Source: NHTSA NCAP ratings.

2016 Toyota Highlander owner complaints (15)

  • STEERING

    Steering column can become worn prematurely causing loose steering and possibly loose control

  • STEERING

    I was on Hwy 27 headed south bound at Bellecita Rd in Davenpoerrt, Fl. This is a busy four way intersection. I moved into the left hand turn lane. When the left turn green light came on I began my U-Turn to head north bound. The steering wheel would not respond to my input and the vehicle kept going straight into oncoming traffic. It took a great deal of bodily force to get the vehicle to respond. When it did respond there was loud popping noise. I had noticed in the past, that when Iwas turning or changing lanes on the hwy, the steering had a small glitch before it centered. I thought this was strange but figured this was normal for this vehicle. This incident left me badly shaken. I thought for the grace of God that I was not involved in a serious , possibly deadly accident. I've lost my confidence in the vehicle and the brand. I will be taking it to a Toyota dealer to get it diagnosed the first chance I get.

  • POWER TRAIN,WHEELS

    I was driving on a 2-lane road early in the morning with light snowfall. There was about 1" of snow on the road, with the roads not yet plowed or treated as it was the beginning of the snowfall. About 15 minutes into my trip, I was on a relatively flat and straight stretch of the road and let up on the gas paddle to avoid going too fast -- was probably traveling ~35 mph. Although the road was straight and flat at that point, my car suddenly started fishtailing, slowly turned 180 degrees and sliding to the other side of the road, ending up on the opposite edge of the road. When it hit the edge of the road, it tipped over on its right side, as apparently the dirt at the edge of the road was not as slippery as the road, and the SUV having a high center of gravity. Since my car was an AWD hybrid vehicle, I believe that the triggering event was the vehicle shutting down the gas engine and switching to EV mode when I started coasting (that usually happens when I'm driving <40 mph and the vehicle is sufficiently warm). But I did not look at the dashboard to see if the EV mode switched on at that point. In addition, while I did not sense any skidding prior to this event, it's possible that there may have been a slick spot right at that point in the road. But it seemed to me that when the power to the front wheels was reduced from the gas engine shutting down (as I believe was the case), the transition to electric motors taking over the front drive created some perceived traction issues which triggered the electric motors in the back to try to compensate for the perceived traction issues in the front. But the rear drive ended up creating a significant differential where the right rear wheel was driving much harder than the left rear wheel, creating the car spin and slide, which the traction control did not correct. I did not apply the brakes nor gas once the car started skidding. The car was 10 years old and was a total loss as a result of tipping on its side.

  • TIRES

    **Nature of Safety Defect Within 13,000 miles of normal mixed highway and light off-road use on a Toyota Highland, one tire developed a sidewall bubble and all four tires exhibited extreme and uneven tread wear—far below the advertised 50,000-mile treadwear warranty. The remaining tread depth on all four tires is already under 2/32" in multiple locations, with severe cupping and feathering that makes the vehicle vibrate violently above 50 mph and causes unpredictable handling, especially in wet & snowconditions. These conditions render the tires objectively dangerous and unfit for continued highway or street use. Manufacturer Response Pirelli warranty claim #2194927 was summarily denied as “impact damage” with no physical inspection. Pirelli has refused any prorated adjustment, replacement, or refund, and has kept possession of the failed tire. On November 17, 2025, Pirelli Consumer Affairs closed the case stating: “Pirelli considers this claim to be closed and will not take any further action regarding the claim or the subject tires.” Request to NHTSA I am asking the National Highway Traffic Safety Administration to open a formal defect investigation into the Pirelli Scorpion All Terrain Plus line for: Premature and excessive tread wear (tires effectively worn out in under 13,000 miles vs. 50,000-mile rating) Widespread reports of sidewall bubbles and sudden structural failures Potential violation of Federal Motor Vehicle Safety Standards relating to tire strength, endurance, and treadwear labeling (49 CFR Part 571.139 and Part 575) These tires present a clear safety hazard—severe uneven wear and structural defects can lead to loss of vehicle control, hydroplaning, or catastrophic blowouts. Hundreds of owners have posted identical failures online in the past 18–24 months. Please investigate this tire model for possible safety recall or enforcement action. I am happy to provide the tires, in

  • AIR BAGS,UNKNOWN OR OTHER

    I was traveling on an interstate going home from work. My speed was approximately 65mph. I noticed traffic slowing up ahead. I began to drop my speed (cost down), as I was approaching the traffic the car in front of me was applying their brakes; I had already began to apply mine. I was applying more pressure to my brakes to slow down more as the person in front of me began to slow more quickly. The person in front of me then had to slam their brakes on and I was not able to stop in time to avoid collision with the car in front of me. That driver did not come in contact with any other vehicle. The impact was at approximately 50mph. I was then very quickly hit from behind by the car behind me. The vehicle behind me hit of center and more on the right back corner of my car. My vehicle sustained significant front-end damage; the hood was folded, the grill was gone, the radiator was pushed back. As I looked up after the impact and saw my hood folded I then noticed that my air bag had not gone off. How could the air bag have not gone off in an impact such as that. My safety was compromised by the possibility of hitting the steering wheel or worse such as impacting the windshield if the crash had been worse. I do not remember if my vehicle had side curtain air bags as well. NO air bags deployed. Law enforcement was called by the driver of the car I rear ended as we agreed that she would. The driver of the vehicle that hit me I believe also called 911. Highway Patrol responded along with state incident response vehicles to protect the scene. I have filed a claim with my insurance, and the vehicle was looked at and deemed a total loss. It is not available for inspection and was taken to a salvage yard per the insurance company. I did not notice any lights on on the dash after. I also did not encounter any issues before this. I had the vehicle just over a year.

  • TIRES

    P245/55R19 103T Nitto Crosstek2 BW. Vehicle pulls to different directions when the tires are cross swapped. I have taken the vehicle to 4 to 5 wheel alignments within 3 months and 3 different shops after the purchase of the tire. Recently I took the vehicle Big O Tires and they _verified the tires have "Radial Pull" / Tire Conicity due to Manufacturing Defect of the a belt separation within the tire's structure. _The shop also verified that the alignment is performed correctly. I believe those tire are unsafe and they could fail suddenly causing crash.

  • FORWARD COLLISION AVOIDANCE

    On multiple (3-5), but not all, occasions at the same location my pre collision warning and automatic breaking appear to have been triggered as I approached an expansion plate at the edge of a bridge. The pre collision warning sounded, then the brakes were automatically applied. After a few seconds the braking stopped and my car proceeded normally. If a car had been following closely I may have been struck in the rear.

  • TIRES

    The contact owns a 2016 Toyota Highlander equipped with Cooper Tires, Tire Line: Evolution H/T, Tire Size: 245/55/R19, DOT Number: UPPIILE. The contact stated that while his wife was driving approximately 55-65 MPH, the rear driver's side tire unexpectedly had a blowout. The contact's wife pulled over to the side of the road. The contact arrived on the scene and replaced the rear driver's side tire with the spare tire. The vehicle was taken to a tire retailer, where it was determined that the tire blowout was caused by a road hazard. The tire was not replaced. The tire manufacturer was made aware of the failure. The tire failure mileage was 30,000. The vehicle failure mileage was 61,000. The VIN was unavailable.

  • ENGINE

    The water pump on my 2016 Toyota Highlander XLE disintegrated while I was driving in heavy traffic. The pulley came loose from the water pump shaft. I have the water pump. Our safety was at risk because this happen in heavy traffic and it could have effected my control of the vehicle if it had came off completely. The pulley was wedge between the wheel well and fame. I sent a claim to Toyota and it was rejected due to the vehicle be out of warranty. I'm saying this is a manufacturing defect. No warning before it happen.

  • SERVICE BRAKES

    The contact owned a 2016 Toyota Highlander. The contact stated that while driving at an undisclosed low speeds on a decline, the brake pedal depressed all the way to the floorboard. As a result, the vehicle rolled downhill into a busy intersection and was struck by another vehicle on the passenger side door. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed at total lose by the contacts insurance provider. A police report was filed with no injuries reported. The manufacturer was notified of the failure; a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 62,000.

  • ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

    The contact owns a 2016 Toyota Highlander. The contact stated that while the vehicle was parked, the trunk power switch failed to function as intended. The contact stated that the trunk power switch was enabled to unlock, however the trunk door did not unlock. The contact stated that the trunk power switch failed to unlatch the trunk door and the trunk door was stuck. The vehicle was taken to an independent mechanic where it was diagnosed with battery failure due to a lack of voltage. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure reoccurred intermittently. The manufacturer was made aware of the failure. The contact stated that a Representative provided remedy options over the phone. The contact stated that the failure reoccurred intermittently. The failure mileage was approximately 48,000.

  • STRUCTURE

    The driver side rear passenger door can not be opened,either by remote or manually. This poses a threat to the safety of passengers in the rear seat area in the event of a crash. First responders would need to take other measures to tend to any injured passengers.

  • VISIBILITY

    The contact owns a 2016 Toyota Highlander. The contact stated that while driving approximately 20 MPH, the front right passenger's side view mirror suddenly fractured. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000,

  • ELECTRICAL SYSTEM,ENGINE

    2016 toyota highlander le model v-6 cylinder. The FUEL PUMP runs after engine has been turned off for several hours, even up to as many as 8 hours. This situation can be heard in a closed in garage, in the completely quiet of night time, and at multiple times during the same time period. It happens intermittently with various levels of gas in the tank. The length of time FUEL PUMP can run can be as little as 10 minutes to over 60 minutes.

  • VISIBILITY/WIPER

    The side view mirrors are positioned in a way that completely blocks visibility on the sides of the car, especially when making a left-hand turn. After owing the vehicle for several weeks, I collided with another car when making a left-hand turn. I couldn't see the car when turning until it was too late. I've been driving for 30+ years and have never had an accident before. I had another close call several weeks ago, and my husband almost didn't see a pedestrian because of the visibility issue. I looked up the problem online and see that many other have had this same problem. Please look into it. I called Toyota but they don't have a recall and said they couldn't help. I plan to change out my side view mirrors but wanted to bring this to your attention so that no one gets hurt by this issue. Thank you.

Checking a used Toyota Highlander before you buy

The recall, complaint, and safety data above describes the 2016 Highlander in general. To know the condition and history of the specific vehicle you're looking at, check it by VIN. A VIN check shows whether this particular Highlander's recalls are still outstanding, and a full history report adds accident, title, and ownership records the data above can't show.

Before you buy a 2016 Toyota Highlander in Alberta:

See other model years of the Toyota Highlander, or browse more Toyota models.

2016 Toyota Highlander — questions and answers

Does the 2016 Toyota Highlander have any recalls?+

Our check found 3 NHTSA recalls associated with the 2016 Toyota Highlander. Check the specific vehicle by VIN to see which remain outstanding, since some may already have been repaired. Recall repairs are free at a franchised dealer.

How many complaints does the 2016 Toyota Highlander have?+

NHTSA lists 15 owner complaints for the 2016 Toyota Highlander in our results. Complaints are problems reported by owners and don't always lead to a recall, but a pattern of similar complaints is worth weighing before you buy.

Is the 2016 Toyota Highlander safe?+

The 2016 Toyota Highlander has an overall NHTSA crash-test rating of 5. Review the front-crash, side-crash, and rollover ratings above, and pair safety ratings with a mechanical inspection of the specific vehicle.

How do I check a 2016 Toyota Highlander VIN?+

Enter the vehicle's 17-character VIN into our free VIN check to see recalls, complaints, and safety ratings for that exact vehicle, then run an Alberta Personal Property Registry (PPR) lien search before you pay.

Are recall repairs on a Toyota free?+

Yes. Safety recall repairs are performed at no cost by a franchised Toyota dealer, even for a used vehicle and even if you're not the original owner. Confirm the required parts are in stock before relying on the fix.

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