Vehicle report
2023 Toyota RAV4
Free recalls, owner complaints, and NHTSA safety ratings for the 2023 Toyota RAV4, plus how to check this specific vehicle before you buy.
The 2023 Toyota RAV4 has 3 NHTSA recalls on record and 15 owner complaints filed with NHTSA. Its overall NHTSA crash-test rating is 5 out of 5. Below is the full breakdown, plus how to check this specific vehicle by VIN before you buy in Alberta.
3
Open recalls
15
Complaints
5
Overall safety
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2023 Toyota RAV4 recalls (3)
TIRES:VALVE
Gulf States Toyota, Inc. (GST) is recalling certain 2023 Toyota RAV4 vehicles equipped with 17" black alloy accessory wheels. During installation of the alloy wheels, the tire valve stem may have been improperly installed or damaged. In addition, the load carrying capacity label may state the incorrect weight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Remedy: Dealers will inspect and, if necessary, replace the wheel valve stems and replace the load carrying capacity modification labels, free of charge. Owner notification letters were mailed on August 18, 2023. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 23R1.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
BACK OVER PREVENTION:DISPLAY FUNCTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
2023 Toyota RAV4 safety ratings
5
Overall
4
Front
5
Side
4
Rollover
Source: NHTSA NCAP ratings.
2023 Toyota RAV4 owner complaints (15)
- TIRES
The contact owns a 2023 Toyota Rav4 equipped with Firestone Tires, Tire Line: Destination LE2, Tire Size: 225/65/R17, DOT Number: [XXX]. The contact stated that while driving on [XXX], the red light illuminated and there was an abnormal rumbling sound. The contact pulled over at the exit and became aware that the outside circumference of the tire was shredded on the driver’s side rear tire. The tread was in good working order. The vehicle was taken to the local dealer, where all four tires were replaced. The manufacturer was contacted and informed the contact about rebates on the tires. The tire and failure mileage was approximately 58,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
The vehicle experienced a sudden, severe loss of vehicle control while driving twice. Without any warning lights, dash indicators, or stored error codes, it began violently surging and decelerating uncontrollably around 20 mph with severe bucking. My [XXX] daughter was driving. Fortunately, this occurred on a quiet local residential road at 5 am; had this sudden failure occurred at highway speeds, it would have resulted in a catastrophic rear-end collision. The vehicle was purchased in May 2023, has 42k miles, and was used normally for school commuting. Incident 1 (XXX): Towed to Toyota. Techs could not diagnose it and opened a Tech Case. Per instructions, dealer replaced shifter assembly due to internal short (Part 33560-0R070). However, within 24 hours of return, the exact same dangerous failure reoccurred suddenly without warning in mild traffic. Experiencing an uncontrollable vehicle was terrifying. Fortunately no crash occurred, but it was towed back immediately. When I raised urgent safety concerns and sought a permanent resolution, Toyota stated it takes 60 days for review. During this period, if the dealer requests loaner return, I must return it immediately. They further stated that as soon as the dealer declares the vehicle "ready for pickup," I must retrieve it immediately or be charged daily storage fees. When I asked how the dealer could diagnose and repair the car entirely on their own—without Toyota Corporate engineering instructions while Toyota is supposedly still investigating the root cause—Toyota had no logical answer. When I asked who assumes legal and safety responsibility if another failure or accident occurs after pickup, Toyota Executive Offices explicitly stated "no one" assumes responsibility. No reasonable consumer would drive an unresolved, life-threatening defect under an explicit disclaimer of safety accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Front forward camera unavailable, World wide shortage of part. No known date of supply.
- LATCHES/LOCKS/LINKAGES
Description of the Defect:I am reporting a premature and dangerous failure of the electronic door lock actuators on my 2023 Toyota RAV4 Hybrid SE. The issue began with the driver’s door lock intermittently failing to respond to the key fob and the internal master switch. Shortly after, the rear passenger door developed the exact same failure. Both doors can now only be operated strictly by manual intervention. The vehicle currently has over 36,000 miles, meaning this safety-critical component failed immediately after the expiration of the manufacturer's bumper-to-bumper warranty.Safety Risk:This component defect poses a severe safety hazard. In the event of a severe crash, electrical failure, or fire, passengers (especially children or occupants in the rear seats) face a high risk of entrapment, as the doors cannot be unlocked electronically for a quick evacuation. Furthermore, because the doors fail to lock automatically while driving, the occupants are left vulnerable to carjacking or external intrusion at intersections, and the doors could potentially be forced open by a child pulling the lever while the vehicle is in motion. This is a well-documented systemic issue across Toyota's 5th generation RAV4 platform, and a safety recall is urgently needed
- VISIBILITY
The contact owns a 2023 Toyota Rav4. The contact stated that while her husband was driving approximately 25 MPH, there was an abnormal bang coming from the vehicle, and the rear glass shattered without impact. The vehicle was taken to a local dealer, and the contact was informed that the damage was not covered under warranty. The contact was provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 57,079.
- ENGINE,FUEL/PROPULSION SYSTEM
On August 6 2026, my RAV4 just cut off at the traffic light. The car was completely dead. I was unable to unlock the trunk but the doors did open. The vehicle was towed to the local dealership. The tow truck man hooked up his portable car charger and the car started. On August 8, 2026 the car cut off after parking in a parking space and would not start so I had to get a jump off. After driving for approximately 50 miles to home, I got a low voltage warning and a statement the battery is charging. The local Toyota dealership did a diagnostic test on August 11, 2026 and stated the battery, starter, and alternator were okay. The same thing happened again on August 12, 2026. The car just cut off after stopping in the parking lot. After getting a jump off, I received a message that the battery is charging. Also, the car shifts speed while driving.
- UNKNOWN OR OTHER
Driving South on [XXX] and almost to [XXX] about 60 MPH. The rubber roof drip moldings released and starting flying against my car very hard, this was beyond scary. I had to pull over and try to tuck them in, they are so worn and keep scratching my car from hitting it and could possibly break window or fly off damaging another vehicle. These rubber moldings have flown all over the place ever since I got vehicle in 2023, I have continually tried to glue them in they won't stay. There is one on each side and their both loose, I keep pushing back in but won't stay. They have scratched my paint and trim so badly. I called and reported to Toyota they didn't care. They told me you shouldn't run vehicle through car wash, that was a very dumb response, everyone uses car washes. I don't have time to hand wash my vehicle weekly, this should be made to go through a car wash. This is my company vehicle and its the most dangerous vehicle I've ever driven, I'm working in it all day long. I would never buy this vehicle because of this issue, I don't feel safe. Everyone at my company that has this vehicle has the same problem. We purchase all our fleet cars from Toyota and are a huge company Nationwide, Old Dominion Freight Line. This is a major hazard and I'm asking you publish a recall immediately, Toyota needs to fix this dangerous issue and should not sell a vehicle like this. Please I'm asking for your help, thanks so much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
While making a left turn in my 2026 Toyota RAV4, the vehicle's Automatic Emergency Braking / Pre-Collision System suddenly activated without cause. The system sounded an audible warning beep and forced the vehicle to brake and come to a hard stop mid-turn. There was nothing in front of me that should have triggered the system. This put my safety and the safety of other drivers at risk. The forced stop occurred suddenly and unexpectedly while turning, which nearly caused an accident, as vehicles behind me had no warning that I would suddenly brake mid-turn. There were no warning lamps or dashboard messages prior to the incident — the false activation occurred suddenly with no prior symptoms. I have dashcam footage of the incident attached below.
- VISIBILITY/WIPER
Hello Respected Sir/Madam, I am the owner of a 2023 Toyota RAV4. I discovered a visible hairline crack in the windshield that originated from the lower left corner on the passenger side. The crack measured approximately 6 inches when I first noticed it in the morning and grew to approximately 12 inches by the afternoon. The windshield was not impacted by a rock, road debris, or any other object, and the vehicle was not involved in an accident. There were no visible chips or signs of external damage at the point where the crack originated. The crack appeared to develop spontaneously and continued to spread on its own. I am submitting this complaint because I am concerned that the windshield may have a manufacturing or installation defect that could affect visibility and vehicle safety. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- SEAT BELTS
I am reporting a serious safety concern involving the rear passenger-side seat belt in my 2023 Toyota RAV4. After normal use, a child who had been properly secured in a child booster seat in the rear passenger-side seating position was unable to be released from the seat belt. The vehicle had not been involved in an accident, collision, or any emergency situation. The child had simply been riding in the vehicle under normal driving conditions. When it was time for the child to exit the vehicle, the rear passenger-side seat belt had become tangled and tightened around the child. The seat belt would not unlock or release despite repeated attempts to unbuckle it and allow the belt to retract or loosen. The restraint effectively trapped the child in the booster seat. Because the child could not be freed using the seat belt release mechanism, the only way to remove the child safely was to cut the seat belt. This occurred solely because the seat belt could not be released after ordinary use, not because of a crash or any other unusual event. A seat belt is intended to protect occupants while also allowing them to exit the vehicle safely after normal operation. In this case, the rear passenger-side seat belt failed to function as intended and created a serious safety hazard by trapping a child and requiring the seat belt to be cut in order to free them. I am requesting that this incident be investigated to determine whether the rear passenger-side seat belt or its locking mechanism has a manufacturing defect or design issue that could pose a risk to other occupants, particularly children using booster seats. I am able to provide additional information, photographs, repair records, or any other documentation requested as part of an investigation.
- LATCHES/LOCKS/LINKAGES
Door locks not working front doors had actuators replaced after about a year and a half . They have since went out again.
- EXTERIOR LIGHTING
I am writing to formally express my concern regarding the premature oxidation developing inside the tail lights on my 2023 Toyota RAV4 XLE. The oxidation is present on both the driver and passenger side tail light assemblies. As the oxidation continues to worsen, it reduces the clarity and effectiveness of the tail lights. This is not only a cosmetic concern but also a potential safety issue. Diminished light output can make it more difficult for other drivers to clearly see my brake lights, tail lights, and turn signals, particularly during nighttime driving or in adverse weather conditions. This increases the risk of rear-end collisions and compromises the safety of both myself and other motorists. I have taken good care of my vehicle, and I do not believe this level of deterioration is reasonable for a 2023 model. Exterior lighting components should remain clear and functional for many years under normal use. The fact that both tail lights are experiencing the same issue suggests this may be a manufacturing or material defect rather than normal wear and tear. I respectfully request that Toyota investigate this matter and inspect my vehicle under the applicable warranty or goodwill policy. If this is a known issue affecting other 2023 RAV4 vehicles, I ask that Toyota consider replacing the affected tail light assemblies at no cost. Vehicle lighting is a critical safety feature, and I believe it is important to address this issue before visibility is further compromised. I have always appreciated Toyota’s reputation for quality, reliability, and commitment to customer safety, and I hope this concern will be resolved promptly. I look forward to your response and a satisfactory resolution. Thank you for your time and attention to this matter.
- BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
Back up camera stopped working screen is black when put into reverse. Approximately 2 weeks after camera stopped working warnings appeared on dash headlight system malfunction pre collision system malfunction rear cross traffic alert malfunction blind spot monitor malfunction LTA malfunction. There is no current recalls on this particular car but others of same make and model have recalls with same issues
- STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Toyota RAV4. The contact stated that while driving at 46 MPH in heavy rain, a warning message indicating that the pre-collision sensor was blocked and needed to be cleared, was displayed temporarily, and the contact continued driving. The contact stated that the vehicle suddenly lost motive power shortly after, and the message "Steering power is low; please contact dealer" was displayed. The vehicle stalled and failed to restart.The following day, the contact's husband successfully restarted the vehicle, but the vehicle immediately stalled again, displaying a "Pre-collision malfunction; please call dealer" message. A local dealer was contacted, and the contact spoke with a receptionist regarding the battery, but the vehicle was neither diagnosed nor repaired. The manufacturer had not been made aware of the failure. The failure mileage was approximately 58,829.
- ELECTRICAL SYSTEM
Odometer shows incorrect speed than actual.
Checking a used Toyota RAV4 before you buy
The recall, complaint, and safety data above describes the 2023 RAV4 in general. To know the condition and history of the specific vehicle you're looking at, check it by VIN. A VIN check shows whether this particular RAV4's recalls are still outstanding, and a full history report adds accident, title, and ownership records the data above can't show.
Before you buy a 2023 Toyota RAV4 in Alberta:
- Run a free VIN check on the exact vehicle for its own recalls and safety data.
- Run an Alberta Personal Property Registry lien search so you don't inherit debt.
- Get an independent pre-purchase inspection.
- If it's a dealer, confirm their AMVIC licence.
See other model years of the Toyota RAV4, or browse more Toyota models.
2023 Toyota RAV4 — questions and answers
Does the 2023 Toyota RAV4 have any recalls?+
Our check found 3 NHTSA recalls associated with the 2023 Toyota RAV4. Check the specific vehicle by VIN to see which remain outstanding, since some may already have been repaired. Recall repairs are free at a franchised dealer.
How many complaints does the 2023 Toyota RAV4 have?+
NHTSA lists 15 owner complaints for the 2023 Toyota RAV4 in our results. Complaints are problems reported by owners and don't always lead to a recall, but a pattern of similar complaints is worth weighing before you buy.
Is the 2023 Toyota RAV4 safe?+
The 2023 Toyota RAV4 has an overall NHTSA crash-test rating of 5. Review the front-crash, side-crash, and rollover ratings above, and pair safety ratings with a mechanical inspection of the specific vehicle.
How do I check a 2023 Toyota RAV4 VIN?+
Enter the vehicle's 17-character VIN into our free VIN check to see recalls, complaints, and safety ratings for that exact vehicle, then run an Alberta Personal Property Registry (PPR) lien search before you pay.
Are recall repairs on a Toyota free?+
Yes. Safety recall repairs are performed at no cost by a franchised Toyota dealer, even for a used vehicle and even if you're not the original owner. Confirm the required parts are in stock before relying on the fix.
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