2022 Volkswagen Jetta

2022 Volkswagen Jetta recalls (1)

• BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

2022 Volkswagen Jetta safety ratings

Source: NHTSA NCAP ratings.

2022 Volkswagen Jetta owner complaints (15)

• ENGINE

  The vehicle is currently experiencing steady coolant loss with no external puddles.My vehicle is at 65,000 miles, placing it just 5,000 miles outside of the 60,000-mile factory powertrain warranty. This specific issue matches the exact symptoms of Volkswagen Technical Service Bulletin #2071245 (Service Action 15-23-01) regarding the premature failure of the factory head gasket.Because this is a well-documented manufacturing defect that VW.

• FORWARD COLLISION AVOIDANCE

  My 2022 Volkswagen Jetta (purchased new) has a recurring Travel Assist/Adaptive Cruise Control safety malfunction that has existed since before approximately 24,000 miles. While driving with Adaptive Cruise Control or Travel Assist engaged, the vehicle repeatedly warns me to "Take Control of the Vehicle" or indicates my hands are not on the steering wheel even though both hands are firmly on the wheel. I often have to immediately tighten my grip to prevent the system from escalating. On numerous occasions, the vehicle has also applied the brakes unexpectedly at highway speeds when there was no apparent hazard in front of the vehicle. These unexpected braking events create a serious safety concern, especially in traffic. I drive between [XXX] and [XXX] approximately twice each month. During a typical one-way trip, the steering wheel recognition warnings may occur a dozen or more times while using Travel Assist or Adaptive Cruise Control. Unexpected braking has occurred repeatedly over the course of ownership. The vehicle has been taken to an authorized Volkswagen dealer multiple times for this same issue. Volkswagen has replaced the steering wheel multiple times, updated software, opened a Technical Assistance Center (TAC) case, and at least one technician duplicated the concern during a test drive. Despite these repeated repair attempts, the problem continues. I am reporting this because I believe the recurring Travel Assist failures and unexpected braking present an ongoing motor vehicle safety defect. Below it asks for the approximate date the incident occurred. It started approximately in XXX but it happens all of the time still. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• FORWARD COLLISION AVOIDANCE

  1. What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a failure related to the steering wheel assembly that caused the "Travel Assist Not Currently Available" warning to appear while driving. The issue affected the operation of the vehicle's driver assistance systems, including Adaptive Cruise Control and Travel Assist functions. An authorized Volkswagen dealership diagnosed the vehicle and confirmed that the steering wheel assembly requires replacement. The vehicle is currently available for inspection. 2. How was your safety or the safety of others put at risk? The failure caused the vehicle's driver assistance and safety systems to become unavailable while the vehicle was being operated on public roadways. The unexpected loss of Adaptive Cruise Control and Travel Assist functionality could increase driver workload and create a potential safety risk, particularly during highway driving where these systems are designed to assist with vehicle control and spacing from other traffic. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. An authorized Volkswagen dealership inspected the vehicle, retrieved diagnostic fault codes, and confirmed that the steering wheel assembly is defective and requires replacement. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by an authorized Volkswagen dealership. The dealership diagnosed the fault and determined that the steering wheel assembly requires replacement. The dealership has submitted a goodwill assistance request to Volkswagen because the issue first occurred before the vehicle exceeded the warranty mileage limit. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The vehicle displayed a "Travel Assist Not Currently Available" war

• FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  Travel assist unavailable warning comes on several time a minute with a visual indicator and loud chime. Very distracting while driving. Known issue to VW

• ENGINE

  Head Gasket, premature failure at 49k miles. Online this a very common issue for Jetta and Taos owners that Volkswagen is not addressing through a recall. This will cause engines to fail.

• SERVICE BRAKES

  the components that failed are the rear brakes and rotors. we no longer have the components as the vehicle would not pass inspection without having the work completed. The manufacturer sent a letter to customers affected by this issue as it is a known issue for this year/make/model. the inspection location advised that given the mileage on the vehicle there is no reason it should need this type of work performed, under 25k miles on vehicle. the only warning that was given was the letter sent by the manufacturer. we took our vehicle back to the dealership when the letter was received and were informed they would not complete the outlined work on our vehicle. now that the vehicle would not pass inspection, the brake work had to be performed so my daughter could get back and forth to work

• STEERING,LANE DEPARTURE

  The steering wheel touch sensors has malfunctioned and whenever the steering wheel is grabbed from the bottom half, the lake keeping assist errors out and the car throws a "travel assist unavailble" in the guage cluster. My steering wheel was replaced under warranty less than a year ago for this issue, it seems to have returned (unfortunately my car is out of warranty now). VW seems to be aware that this is a wide-spread issue since they have released an internal TSB for it, but refuse to issue a warranty extension for the same.

• STEERING,ELECTRICAL SYSTEM

  The contact owned a 2022 Volkswagen Jetta. The contact stated while driving 70 MPH, the contact heard a dinging noise twice coming from the instrument panel. The driver assist not avaiable warning light was illuminated. An Independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the steering wheel needed to be replaced. The vehicle was not repaired. The contact mention the failure has occurred on several different occasions. The manufacturer was notified of the failure and offered no assistance. The failure mileage was 75,000.

• STEERING,UNKNOWN OR OTHER,LANE DEPARTURE

  I took this car in a year ago and they replaced the steering wheel because I kept getting a "travel assist" error. Not only is this problem back but has a very load chime every other min that is very distracting while driving. I have taken the car back to the dealer and they state they dont see the problem. yet it seems many VW owners are having this issue.

• AIR BAGS

  Car was hit in rear by tractor trailer, spun into another tractor trailer. Then the second tractor trailer slammed the vehicle front end first into the median. Front end crushed, driver side door caved in, rear end damage. No airbags were deployed the entire time. 55 mph (approximate) to a complete stop in a fraction of a second. The vehicle is currently in the possession of the insurance company, and it was a massive risk to my own safety. I have no idea how I did survive, and no airbags deploying makes it a very difficult situation to ever purchase a VAG vehicle again.

• LANE DEPARTURE

  The “travel assist currently not available” warning keeps coming on over and over through a drive cycle. The dealer is telling me that the steering wheel needs to replaced. Since the car is out of the warranty period, they advised that the cost will be $999.

• FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.

• STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

  Had the steering wheel replaced once for a sensor at around 38,000 miles and the issue now popped up again around 80,000 and now it’s 90,000 still there

• SERVICE BRAKES

  - Rear brake pads. They were replaced at 22,464 miles under warranty due to premature wear, and at just 34,170 miles (less than 12,000 miles later), they are already down to 4mm. Yes, the component is available for inspection upon request. - The rapid and premature wear of the rear brake pads reduces braking efficiency and increases stopping distance, particularly in emergency situations or adverse weather. If this wear continues unnoticed, it could lead to brake failure or reduced rear braking function, creating a serious safety hazard for myself, passengers, and others on the road. - Yes. The original issue was diagnosed and confirmed by Safford Brown VW in Richmond, VA in January 2024. The dealership replaced the rear pads under warranty at that time and stated the wear was premature. Those same pads are now down to 4mm after less than 12,000 miles. - Yes. Volkswagen authorized the original replacement under warranty due to premature wear. The issue has now recurred, and I contacted Volkswagen Customer Care directly, who declined to offer a solution and redirected me back to the dealership. - No warning lamps or messages appeared. The only symptom is the abnormal wear itself, confirmed by a technician upon routine inspection. The pads were previously found to be under 2mm in 2024, and now, less than 12k miles later, are already down to 4mm—far faster than what is typical for rear pads.

• FUEL/PROPULSION SYSTEM

  Difficulty gasing up the vehicle. Noticeable fuel leak coming from the rear passenger side fender well. It appears the fuel evap canister is leaking.