Vehicle report
2025 Volkswagen Jetta
Free recalls, owner complaints, and NHTSA safety ratings for the 2025 Volkswagen Jetta, plus how to check this specific vehicle before you buy.
The 2025 Volkswagen Jetta has 2 NHTSA recalls on record and 15 owner complaints filed with NHTSA. Its overall NHTSA crash-test rating is 5 out of 5. Below is the full breakdown, plus how to check this specific vehicle by VIN before you buy in Alberta.
2
Open recalls
15
Complaints
5
Overall safety
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2025 Volkswagen Jetta recalls (2)
ELECTRICAL SYSTEM:WIRING
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026 Jetta vehicles. The transmission ground wire may not have been properly connected during assembly, causing an open electrical circuit.
Remedy: Dealers will inspect and repair transmission ground wire as necessary, free of charge. Owner notification letters were mailed March 31, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97TC. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 13, 2026.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jetta and Taos vehicles. The instrument panel may fail to display warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Remedy: Dealers will update the instrument panel software and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed May 22, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 90Z5. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 22, 2026.
2025 Volkswagen Jetta safety ratings
5
Overall
4
Front
5
Side
4
Rollover
Source: NHTSA NCAP ratings.
2025 Volkswagen Jetta owner complaints (15)
- VISIBILITY/WIPER
Description of Safety Defect The vehicle has experienced significant optical distortion in the driver’s primary line of sight with three separate replacement windshields. The distortion has included noticeable rippling, warping, and a “funhouse” effect that causes straight objects and the surrounding environment to appear distorted when viewed through portions of the windshield directly in front of the driver. Component or system that failed or malfunctioned The affected component is the windshield/front windshield glass, specifically its optical quality in the driver’s field of view. The vehicle has had three windshield replacements, and visual distortion has been present with each replacement. The current windshield is available for inspection upon request. The vehicle is also available for inspection. The concern is not simply cosmetic variation at the edges of the windshield. The distortion occurs in the driver’s normal viewing area and is noticeable during ordinary driving. How was safety put at risk? The distortion affects the driver’s ability to clearly and accurately perceive objects and road features through the windshield. Straight objects can appear wavy, bent, or distorted, and the image can appear to move or change shape as the vehicle or driver’s head moves. Because the distortion is located directly within the driver’s normal line of sight, it can interfere with accurate visual perception while driving and can be distracting. This creates a potential safety risk because the windshield is the primary viewing surface through which the driver observes traffic, road markings, vehicles, pedestrians, and other hazards. The concern is particularly significant because the distortion is present in the driver’s primary field of view rather than being limited to a peripheral area. Has the problem been reproduced or confirmed? Yes. The optical distortion in the current windshield was personally demonstrated to and confirmed by the dealership service ma
- UNKNOWN OR OTHER
2025 Jetta Sport completely loses acceleration on straightaways and during turns, creating an intersection collision hazard. Severe drivability and safety hazard. It drops power during turns, which exposes me to oncoming traffic. Also when I press the gas, the car does not want to go.
- SERVICE BRAKES
The brake pads that are being used on Volkswagen are semi metallic and that causes the brakes to make a grinding noise which the dealer says is common on volkswagen. The problem you cannot tell if brakes need replacement. I have had my vehicle in service dept twice for the same problem. The noise is a grinding noise and that is a safety hazard. Now I have a warrantey on the entire car and I was told I have to pay 1100 dollars to have it repaired.
- POWER TRAIN
There is a noticable whine from the transmission or torque converted between 1000-2000 RPM that does not vary with speed and noticable when lightky pressing gas pedal on 8th geer. This happens only when transmission is waremed up and indicates an issue with 2025 Volkswagen tranmissions. I am afraid to drive it, because it can go bad in the highway and cause crash. Volkswagen dealers and manufacturer ignore this issues and state that all Jetta's make that "hormonic" whine. This is not normal and should be reported and investigated. Too many issues and could cause loss of lives in the future.
- POWER TRAIN
When I push the gas pedal the car does nothing for seconds. I was trying to do a u turn and pushed the gas to go and nothing for to long and almost got hit. It also did it trying to pull out into busy traffic that would have been no problem if the car would move when you push the gas. The car does not respond forever when pushing gas. I took to dealer to today and of course, they found nothing and said that's how those cars are. It has 20,000 miles. There is no way this is how they are. I'm going to end up getting hit at some point over it. No lights come on in the dashboard when it happens. It is available for inspection.
- ELECTRICAL SYSTEM
The contact owns a 2025 Volkswagen Jetta. The contact stated while the vehicle was parked, the infotainment screen was darkened and inoperative. There were several different unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: (example: 26V185000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted however, the dealer confirmed the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- POWER TRAIN
I was going down the highway and enable cruise control, the car fell like RPM dropped then suddenly jolted back. Also when driving it feels like the transmission isnt proper and yoy can feel it be shotty. I've asked the dealer and they said "this is normal the camera may see a bump and cause it to slow down" but this has happened without the ACC and on normal cruise control mode. I think this can pose a saftey risk as this could cause further transmission and or engine damage and cause a failure in highways leading to a risk.
- SEAT BELTS
Car was in an accident on 12/5/25 and has been in the body shop for over 5 months because Volkswagen cannot or will not provide the required rear seat belts. I have reached out to VW and they have not been cooperative and don’t seem to care about me or that these are required safety parts. VW has no ETA on when parts will be available.
- ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
"My 2025 Volkswagen Jetta is subject to Safety Recall 26V185 (90Z5). The vehicle's instrument cluster fails to display speed, RPM, and safety warnings upon startup, creating a severe safety hazard. I visited Heritage Volkswagen Catonsville on 04/07/26, and they officially documented that the 'REPAIR NOT YET AVAILABLE.' Volkswagen Customer Care has refused to open a repurchase case or provide a safe solution. I am unable to use the vehicle safely and I am requesting an immediate intervention to address this safety issue."
- UNKNOWN OR OTHER
PROLONGED RECALL BELOW 4 CARS BEEN IN RECALL SINCE LATE FEBURARY. NEED FIX ASAP!!!! 3VW5X7BU4SM073489 3VW5X7BU3SM088081 3VW5X7BU4SM064677 3VW5X7BU1SM088872
- EXTERIOR LIGHTING
Since October 2025 I have had Tail Lamp Assembly VW Part #17A-945-093-D (the trunk rear light) on order with no expected delivery date. Once the lens is cracked or broken you can not properly maintain the car and are at risk of receiving a ticket due to the broken light. The last time I checked their was 130 on back order. That is affecting 130 vehicles which have a broken tail lamp assemble. This is a safety issue and the owner of the vehicle is at high risk of being ticketed.
- POWER TRAIN
The 2025 Volkswagen Jetta SE transmission making whining and whistling noise from 1000 to 2000 rpm when on light load or coasting. There is a high probability of transmission failing on 2025 car with 12700 miles and danger of failure on the highway while driving.
- POWER TRAIN
2025 Volkswagen Jetta SE with 12,000. Developed transmission whine from 1200-2000 RPM. During low speed acceleration and when engine is under slight load. It is whining sound coming from transmission.
- FUEL/PROPULSION SYSTEM
I am reporting a safety concern involving unintended acceleration in a 2025 Volkswagen Jetta SE (VIN [XXX] ) Te vehicle has experienced two separate incidents in which it surged forward unexpectedly when shifting from park to drive while my foot depressed the brake pedal. The first incident occurred in approximately August 2025 while attempting to move the vehicle into a residential garage. When the transmission was shifted into Drive, the vehicle accelerated forward despite continued brake application and traveled approximately 30 feet before stopping. A collision with a structural wall was narrowly avoided. The second incident occurred on [XXX]. When shifting from Park into Drive with my foot on the brake pedal, the vehicle again surged forward unexpectedly and struck a storage cabinet inside the garage, causing property damage. A family member was nearby at the time. Following these incidents, the vehicle was taken to an authorized Volkswagen dealership (Garnet Volkswagen of West Chester, Pennsylvania) on December 15, 2025 for inspection. The dealership preformed diagnostic scans and reported no stored fault codes and was unable to duplicate the condition. The vehicle was returned without repair. The vehicle was later presented to another authorized Volkswagen, Pohanka Volkswagen of Salisbury, Maryland in February 2026 for additional evaluation without any solution. I subsequently notified Volkswagen Group of America and requested a manufacturer-level engineering review to determine whether a defect exists and whether the vehicle is safe to operate. Volkswagen declined to conduct any further manufacturer-directed investigation. Because the problem has not been resolved, I remain concerned that an intermittent mechanical or electronic defect may exist. The vehicle has relatively low mileage and is less than one year old. I am submitting this complaint so that the incident is documented as a potential safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- STRUCTURE
At least 5 times I have had my finger caught in the drivers side interior door handle release. It seems to catch my fingers in the back of the handle. I've owned 4 other VW Jettas and this has never happened. It 's mostly aggravating but it also hurts!
Checking a used Volkswagen Jetta before you buy
The recall, complaint, and safety data above describes the 2025 Jetta in general. To know the condition and history of the specific vehicle you're looking at, check it by VIN. A VIN check shows whether this particular Jetta's recalls are still outstanding, and a full history report adds accident, title, and ownership records the data above can't show.
Before you buy a 2025 Volkswagen Jetta in Alberta:
- Run a free VIN check on the exact vehicle for its own recalls and safety data.
- Run an Alberta Personal Property Registry lien search so you don't inherit debt.
- Get an independent pre-purchase inspection.
- If it's a dealer, confirm their AMVIC licence.
See other model years of the Volkswagen Jetta, or browse more Volkswagen models.
2025 Volkswagen Jetta — questions and answers
Does the 2025 Volkswagen Jetta have any recalls?+
Our check found 2 NHTSA recalls associated with the 2025 Volkswagen Jetta. Check the specific vehicle by VIN to see which remain outstanding, since some may already have been repaired. Recall repairs are free at a franchised dealer.
How many complaints does the 2025 Volkswagen Jetta have?+
NHTSA lists 15 owner complaints for the 2025 Volkswagen Jetta in our results. Complaints are problems reported by owners and don't always lead to a recall, but a pattern of similar complaints is worth weighing before you buy.
Is the 2025 Volkswagen Jetta safe?+
The 2025 Volkswagen Jetta has an overall NHTSA crash-test rating of 5. Review the front-crash, side-crash, and rollover ratings above, and pair safety ratings with a mechanical inspection of the specific vehicle.
How do I check a 2025 Volkswagen Jetta VIN?+
Enter the vehicle's 17-character VIN into our free VIN check to see recalls, complaints, and safety ratings for that exact vehicle, then run an Alberta Personal Property Registry (PPR) lien search before you pay.
Are recall repairs on a Volkswagen free?+
Yes. Safety recall repairs are performed at no cost by a franchised Volkswagen dealer, even for a used vehicle and even if you're not the original owner. Confirm the required parts are in stock before relying on the fix.
Get the full vehicle history report
SPONSOREDAccident & damage records, liens, title brands, ownership history, and odometer verification.
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